SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
effective !!!
takes you step by step through finding your ideal website audience via targeted keywords.
A must-have if you want targeted traffic coming to your site; their methods are spot-on!!
So easy
Wow, this bundle is amazing! It's really helped me understand SEO keywords. The beginner's guide was clear and concise.👍
A must-have
I’m so glad I got this bundle. It’s been an absolute lifesaver for getting my SEO on track. The guides are practical, and the checklists are a great way to keep things organized. The expert insights were incredibly valuable in helping me narrow down the most important keywords for my website. I’ve already started to see positive results in terms of traffic and engagement. The process is much easier now, and I feel much more confident in my ability to continue improving my site’s SEO.
SEO made simple with this bundle! I've learned so much about keyword research from it.
This 5-in-1 bundle takes all of the guesswork out of keyword research - definitely worth downloading!
seo boost
The eBooks are easy to read and follow, and the checklists really helped me stay on track with my research. However, I feel that some sections could have gone into more detail, especially on keyword analytics. For beginners, though, this toolkit is perfect—clear, concise, and actionable. I’ve already started applying what I learned, and I’ve seen improvements in my search engine rankings. It’s definitely a good investment.
🔥🔥🔥🔥
motivating
I can finally target the right audience for my site thanks to their guide on finding the right keywords.
this digital download set makes SEO success feel achievable. love it!
These resources are so helpful in ensuring I'm not missing any steps in my keyword research process. A+!