SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This toolkit is a great resource, kids learn money management in an easy way.
The checklists are my favorite part of this bundle - they provide easy steps for my children to follow when faced with financial decisions. Such an effective tool!
This toolkit really stands out from other digital resources I've tried. Instead of overwhelming or confusing my child with complex concepts, it breaks down financial literacy into easy-to-follow steps that she can understand and apply immediately. And best of all? She's actually enjoying learning about money! Can't wait to see her continue to grow her knowledge with these tools.
Kudos to whoever put together these practical strategies! They're easy enough for kids to follow yet impactful in instilling sound money habits early on.
Made my child understand the value of saving and budgeting, great resource!
I'm amazed at how practical these strategies are... they fit seamlessly into our day-to-day life and have helped develop good habits early on.
i appreciate how confidence-building tools are included in the bundle. empowering kids to make informed choices is crucial.
This bundle has been really helpful in teaching the importance of budgeting to my children.
💎💎💎
A practical way to introduce financial responsibility to children. It's never too early!
Bought this as part of our summer learning activities and boy am i glad i did My twins are not only enjoying learning about finances but also applying what they learn in real life situations
the step-by-step guide in this bundle has been super helpful in teaching my kids how not to make impulsive purchases. they're thinking more before buying now!
The eBook is simple yet comprehensive, my kid now gets what an allowance really means!
this toolkit is a treasure for parents like me who want to teach their kids about money. it's easy to understand and the guides are really helpful.
The lessons are thoughtful and clear, but it does require consistent parental follow-through to see real results.
Useful, but needed customization.
As a teacher, I found this toolkit extremely helpful in teaching children about budgeting and saving money. It's certainly not boring or overwhelming like other resources out there.
The checklist included helps my child evaluate her options when faced with spending decisions, promoting smart and informed choices.
Great conversations starter, though requires strong parent involvement.
Learning about finances doesn't have to be boring anymore, thanks to these easy-to-understand guides. 🎉
I've been using this toolkit with my students and I'm amazed at how quickly they're picking up these crucial money skills. From understanding the value of saving to making smart financial decisions, these resources cover it all in a fun and engaging way. Plus, the checklists provide actionable steps that help them put what they've learned into practice right away!
This toolkit is perfect for parents looking to teach their children about money management.
i feel like i'm setting my children up for success by teaching them about budgeting and saving using these guides.
The eBook is comprehensive yet easy for kids to grasp. My son now understands everything from earning his allowance to the importance of saving.
integrating these strategies into everyday life has been easy and I see good habits forming already