SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I’ve completely transformed the way I shop for clothes. This guide has helped me think more intentionally about what I buy, making sure each item is versatile and can be styled in multiple ways. I love the focus on sustainability and quality over quantity. I now feel empowered to make smarter purchases that suit my style and lifestyle. This has also helped me simplify my closet without feeling deprived. It’s such a relief to know exactly what I need and what I can skip. Truly a game-changer for anyone looking to create a more thoughtful wardrobe! 🌿👗✨
Wow, this bundle is simply a lifesaver! I've never had my wardrobe so organized and efficient. Highly recommend!
I feel confident in every outfit! 👗✨💖
Now I can plan outfits without stress, thanks to these guides! 🙌
Absolutely love it! The tips on planning outfits and maintaining a smart wardrobe are spot on 👍.
recommend
Fantastic resource for anyone looking to simplify their life and still look great every day. 💯
No exaggeration - this changed the way I shop for clothes forever. A must-have for everyone out there!
This guide has completely transformed how I approach shopping! I’ve learned to be more intentional and thoughtful with each purchase. My wardrobe now feels organized and versatile. The tips on mixing and matching clothes have been amazing—getting dressed is so much easier! I’m excited to continue curating a wardrobe that works for me. 💖👚🌱
this bundle taught me that less really can be more when it comes to your closet - fantastic value for money 🌟
The outfit planning guide alone is worth its weight in gold – add in the other two books and you’ve got yourself an absolute bargain!
Never thought I'd enjoy planning outfits or curating my wardrobe until I got these guides. They're filled with practical tips that actually work.
For someone who struggles with making clothing purchases, these guides have been an absolute blessing. No more buyer's remorse for me!
This has been one of the best decisions I’ve made for my wardrobe! I used to feel lost in my closet, but now everything has a purpose. The advice on planning outfits and focusing on quality over quantity has helped me curate a collection of pieces I truly love. I no longer feel overwhelmed by my clothes or the pressure to buy more. Instead, I feel confident and content with what I own. If you’re looking to create a wardrobe that works for you, this guide is a must-have!
Impressive.
This has completely changed how I think about my clothes. The guide helped me develop a more intentional approach to shopping and outfit planning. I now have a wardrobe I feel proud of—versatile, stylish, and functional
This is by far the best purchase I've made all year! The advice given on how to wear more with less has been a revelation 👌👌
This is the perfect tool for anyone looking to simplify their wardrobe without losing style or comfort – highly recommend!
The tips on how to wear more with less have been life-changing for me...no more stress over what to wear each morning 👍
This bundle is pure gold. My shopping trips are more purposeful now, no more impulse buys.
Absolutely brilliant! Helped me declutter, plan better and shop smarter. Who knew fashion could be so simple?
ok
These guides are a game-changer! Now I actually enjoy planning my outfits and shopping. So grateful for this bundle.
If you’re looking to simplify your wardrobe while still staying stylish, this is for you! I’ve learned how to make smart, intentional choices when it comes to buying clothes. The strategies for outfit planning have opened up a whole new world of possibilities. I never thought that having fewer clothes could give me so many more options. My closet is now streamlined, and I feel like I can wear every piece with ease. It’s all about feeling confident in what you wear, and this guide has helped me do that in a sustainable way! 🙌👖💖
My closet feels so much more organized, and I feel more confident in my clothes