SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this pack is just wow 😍 choosing an outfit for work used to be such a chore but not anymore 👏 now i'm always stylish and confident 🙌
my style game has gone up several notches since I got this pack. it's practical yet trendy, love it!
Let me tell ya, this bundle is a lifesaver! I'm not the most fashion-forward guy and figuring out what to wear to work was always such a hassle. But with these guides and checklists, it's like having my own personal stylist. Now I can confidently walk into any meeting knowing that I look professional and put together. The variety of styles covered means there's something for everyone, no matter your taste or body type. It makes getting ready in the morning so much easier – definitely worth every penny! 👍👔
No more stress about what to wear at work, thanks to this amazing pack. It's like having your own personal stylist but without the hefty price tag. A must-have for anyone wanting to look sharp in the office.
Finally, a guide that simplifies fashion choices for work! This 5-in-1 pack is like having my own personal stylist. 👌
What a fantastic bundle! The guides and checklists have really helped me elevate my work style. I've received so many compliments at the office, it's truly been a confidence boost! 🌟
Finally, a wardrobe guide that gets me! This pack is like having my own personal stylist. It's made mornings so much easier 😎
This pack has been an absolute lifesaver! The guides and checklists offer a seamless transition from casual to office attire. I've never felt more stylish or confident at work. 🙌
no more morning outfit stress 🙏
With these guides and checklists, I've elevated my office style effortlessly. Highly recommended!
this thing right here? total game-changer...oops sorry can't use that phrase 😂 anyway let me tell you: if you're looking for ways to simplify your life while still maintaining that polished professional look then this 5-in-1 deal should be on your shopping list pronto 📝 trust me once you start using these guides & checklists getting ready each day becomes less stressful plus people have been complimenting me left & right about how put together i look. winning!
I’ve recently started using this 5-in-1 bundle & let me tell you...it’s fabulous!! No longer do I stress about coordinating outfits or worry if I’m adhering correctly to office dress code norms because all necessary information is right there in the guides—truly effortless indeed. The checklists are a great bonus, too, helping me stay organized and on top of my game. This pack is the ultimate solution for anyone who wants to look sharp at work without the hassle of figuring it all out themselves.
This bundle has made my mornings so much easier! No more wardrobe stress, just effortless style. 👍👔
Love the versatility of this pack! It's taken my office style to a whole new level. 🙌👔
A true time-saver. Love it 💖
this bundle is truly amazing 🌟 it's simplified my life so much. I always look put-together for work now and i love it!
My work style, elevated! 🚀
finally found something that takes the guesswork out of dressing for work. it's been a real confidence booster.
The perfect solution for those who struggle with office attire decisions! I've never felt so stylish and put-together at work before - all thanks to this fantastic guide pack.
finally found something to help me decide what to wear for work. it's a lifesaver! 😄
this bundle is such a lifesaver, no more morning stress deciding what to wear for work 💼💃
Finally found a guide that simplifies office fashion! The bundle is comprehensive and easy to follow. My wardrobe has never looked better. 👌🏽
This pack is amazing!!! Before using it, dressing up every morning felt like a chore 😫 Now though? It’s something I look forward too!! Every piece of clothing in my wardrobe feels new again since there are so many combinations suggested here that I never thought off before 👗👠 Not only has this saved me money (no impulsive buying anymore), but also boosted self-esteem as I strut into my office feeling like a million bucks. If you want to make your life easier and look fabulous while doing it, this is the way to go!!!
who knew dressing for success could be this simple? every item fits perfectly into my professional look. it's like having a personal stylist without the hefty price tag 🙌.
Finally, fashion made simple. 🙌