SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This pack has completely revolutionized my office attire game! The checklists make it so much easier to plan outfits ahead of time - no more last-minute scrambles for something decent.
The checklists are an absolute godsend for someone as disorganized as me. Now I can easily plan out my outfits for the week without any fuss. 🙌
i've received so many compliments since using this pack! the checklists are super handy & the guides make building outfits fun again 😍
finally, dressing up for the office isn't a chore anymore. love how it simplifies everything.
I've received so many compliments since using this guide - it really has elevated my office style game!
i used to stress about what to wear at work but not anymore. this pack is a blessing in disguise 🙏🙏
i'm not great with fashion but this pack makes it easy even for me. now i feel confident in what I'm wearing every day 👍
This product is such a relief - no more frantic mornings trying on different outfits only to end up unsatisfied. Now I have clear guidelines on how to dress professionally and still express my personality.
This product is my new best friend! I've been able to create a stylish, professional wardrobe without any fuss or stress. The checklists are especially handy - they make sure I don't forget anything important!
i was skeptical at first but this pack really delivers. i feel more confident and put-together at work now.
This bundle is fantastic - takes all the guesswork out of what to wear to work. My closet feels like a curated collection instead of chaos now.
With this guide and checklists, I'm always ready to impress at work meetings. A must-have!
This is a great resource for anyone wanting to look more put-together at work. I especially love the confidence-focused guide—it made me rethink my outfit choices in a positive way. My tiny downside is that some of the outfit suggestions weren’t exactly my style, so I had to tweak them a bit. Not a big deal, but worth mentioning.
so grateful for this little gem 💎 it’s made getting ready for work a breeze and i’ve been receiving so many compliments on my improved style 😊 can’t recommend enough!
The best investment I've made recently was purchasing this pack. It has streamlined my style process and boosted my confidence at work immensely!
the best thing i ever bought for my wardrobe! it took all the guesswork out of dressing up for work and made me feel like a million bucks every day... definitely worth every penny 😊
The mix-and-match ideas in these guides have really boosted my confidence at work 💪. And the checklists? Absolute lifesavers when you're rushing in the morning! Would definitely recommend this bundle.
this bundle has been so helpful in upgrading my professional wardrobe - best purchase ever 🙌
no more confusion in the mornings! love how this bundle makes dressing up for work effortless. highly recommend!
Who knew that dress codes could be exciting? Thanks to this pack, I’ve learned how to mix-and-match pieces effectively while maintaining professionalism. A must-have tool indeed!
A must-have for anyone who wants to look sharp at the office without putting in too much effort! It's made mornings so much smoother.
fashion made simple and chic 👌
love how versatile this pack is! works great with pieces i already own, plus gives me ideas on new items to add 👍 no more morning madness!
I like the variety of guides in this bundle—they cover everything from polished basics to power dressing tips. My only small annoyance is that some checklists felt a bit cramped on my tablet screen, but that’s probably more my device than the product. Content-wise, it’s top-notch.
This bundle is worth every penny! The checklists are incredibly helpful, and I love the variety in styles it offers.