SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Simple steps that genuinely improved my daily outlook.
If you're looking for ways to live happier and healthier by developing a positive outlook then look no further!! 🌈✨ These easy-to-follow steps have improved not only my personal well-being but also built better relationships around me.
The practical approach to positivity in these guides is just what I needed; theory meets practice in the best way possible!! Feeling happier every day :)
The power of positive self-talk in this package is incredible. It's helped me overcome self-doubt and cultivate an optimistic view of life. Plus, instant access meant no waiting around - I could start building a better mindset right away!
Downloaded these guides yesterday and I’m already seeing improvements in my daily life from following the steps outlined here, especially loving “Flip the Script” which has helped me overcome self-doubt.
I've been using this digital bundle for a few weeks now and I can honestly say it's helped me so much. The simple guide to a positive attitude was my favorite, providing foundational principles that were easy to integrate into my everyday routine. Really loved the actionable steps!
i've learned how to master positive self-talk, feeling more confident now!
Gentle transformation
What an insightful resource! This bundle has not only improved my personal well-being but also boosted my relationships with others. The checklist is super practical, keeping me focused on maintaining positivity each day.
This 3-in-1 bundle really stands out from other resources I've tried before because of its comprehensive approach to positivity. From improving your attitude to mastering self-talk, it covers all bases for creating lasting change.
Wow! What a journey towards positivity this has been for me thanks to these guides 🌟 They're easy-to-follow and have made such a difference in how I think and feel every day. If you're looking for clarity on how to build a positive attitude, don't hesitate - download today!
Wow, this bundle is incredible! I was struggling with negativity but these guides helped me flip the script. Now I use positive self-talk daily and it's done wonders for my self-esteem.
This bundle? A total lifesaver! 🚀 From someone who used to struggle with maintaining positivity every single day let alone during tough times this set of resources has transformed my way of thinking completely oh yes indeed!. One thing that struck out for me were those 10 easy steps detailed out clearly showing exactly what needs doing for building up that much-needed cheerful outlook on life no kidding guys!. And oh boy did they deliver results fast!! 💪 Instant access means you don't even need waiting around for shipping; just download straight away get started right off making changes from within today itself!!
this digital download has transformed my mindset completely
This digital download is so convenient - instant access to all the tools you need to build a positive attitude. No waiting around, you can start transforming your mindset right away!
I bought this bundle during a rough mental patch, and it genuinely helped me shift my perspective. The self-talk exercises were surprisingly powerful once I practiced them consistently. While I did notice some overlap between sections, it didn’t take away from the overall usefulness. I especially appreciated how actionable everything felt. If you’re newer to personal growth, this is a strong starting point without being intimidating or overly complex.
worthwhile
After downloading this digital pack, I can confidently say that it has made a significant difference in my daily routine. The guide 'Bright Side Living' taught me foundational principles of positive thinking which have been instrumental in shaping my attitude towards life.
This bundle provides straightforward advice on improving your attitude, and the checklist format is easy to follow. That said, I was hoping for more unique insights or deeper strategies beyond common positive thinking principles. It’s helpful as a starting point, but seasoned personal development readers may not find it especially new.
the checklist keeps me focused on positivity every single day ✨
This bundle is truly a breath of fresh air. It's like having your own personal coach guiding you towards positivity and fulfillment. The clear, actionable steps in 'Your Bright Side Checklist' really helped me shift my mindset and start feeling better every day. I highly recommend it to anyone looking for practical ways to improve their outlook on life.
Surprisingly powerful
love this bundle! started feeling happier right after download
I was struggling with self-doubt until I found this package. By mastering the art of positive self-talk through 'Flip the Script', I've managed to cultivate a more optimistic view of myself and my life 🙌🏻! If you're battling negativity, these resources are just what you need!
easy steps, clear guidance, instant positive attitude shift. highly recommend!