SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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What I love most about this kit is its focus on achievable mindset shifts. It doesn't overwhelm with theory but encourages small changes that eventually add up over time. This approach has made it much easier for me to maintain consistency.
Just downloaded this digital bundle, and wow! The Bright Side Living guide has already helped me apply positive thinking in my daily routine. Love the practicality.
Alright, so here's the deal. You know how there are tons of downloads out there that claim to be life changing and all? Well, this ain't just one of those run-of-the-mill things you stumble upon every other day. Nah, it's a whole different ball game. What sets this apart is how each guide works harmoniously with the other. It’s like they're two peas in a pod! They aren’t just thrown together haphazardly; instead, they've been designed meticulously to complement each other flawlessly. The synergy between them is astounding and makes for an experience that's truly unique. Now let me tell ya something about clarity - it’s not always easy to come by especially when you’re trying to understand complex concepts or ideas. But these guides? They break everything down into bite-sized pieces making even the most complicated stuff seem like child’s play! It doesn’t matter if you’re new or have been around the block a few times – these guides will give you crystal clear understanding without breaking a sweat! And then comes action - we all know understanding alone isn't enough right? You gotta walk the talk too! And boy do these guides make sure of that! They don’t leave ya hanging after giving all that knowledge; no sirree bob! Instead, they provide practical steps on how exactly you can apply what you’ve learnt in your everyday life. Lastly but certainly not leastly (is that even a word?), living positively – now who wouldn’t want more of that?! These guides work their magic by helping infuse positivity into your life step-by-step until before ya know it, positivity becomes second nature! So yeah folks, this ain't your average download package. This is where clarity meets action and understanding paves way for positive living!
The Mindset Magic Checklist is another favorite tool of mine from this bundle—it's such a great reflective tool! It helps me process thoughts and grow mentally which has been crucial in reinforcing healthier thought patterns.
Love it
This bundle isn't just about reading; it's about applying, reflecting, and growing—and that’s what sets it apart from other resources out there. Each resource works together seamlessly, guiding you from understanding positive thinking to living it daily.
As someone who struggles with anxiety, the Calm Your Mind guide was like a breath of fresh air—offering supportive guidance during moments when anxiety takes over. Truly invaluable!
Easy to follow, though some sections felt repetitive.
The Positivity Playbook... wow! Practical prompts help translate positive thoughts into meaningful actions—a powerful reinforcement strategy if you ask me!
This digital toolkit strikes the perfect balance between education, reflection, and action all bundled into one package—an ideal mix for anyone looking to develop a healthier more optimistic mindset or dealing with stress or anxiety.
Wow, this bundle has been a lifesaver! I've struggled with anxiety for years and the Calm Your Mind guide really helped me to think positive in those moments of panic. It's so practical and real.
The Positivity Playbook is fantastic – turning positive thoughts into actions has never felt so doable before!
I'm new to mindset work and was looking for something that wasn't overwhelming. This kit is perfect - it breaks down the power of positive thinking into small, achievable steps. Love it!
The instant download feature is so convenient. I can use these resources anytime, anywhere on any device!
This digital bundle is amazing! It's super easy to download and use on any device. The checklists are my favorite part - they keep me focused on maintaining a positive mindset every day.
The Bright Side Living checklist has become part of my daily routine now. It helps me stay consistent with my positivity practice even when life gets hectic.
Overall, this bundle delivers exactly what it promises—clear, actionable positivity tools. I just wish some of the guides went a little deeper into the science behind positive thinking. Still, it’s practical and easy to use daily.
This digital bundle has been a lifesaver. I've always struggled with negative thoughts, but the guides and checklists in this kit have helped me start each day on a positive note. The Bright Side Living guide is so clear and easy to follow, it's like having a personal coach guiding you through your daily routine.
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Just downloaded this digital bundle and already feeling the benefits. The guides are easy to follow, even for a newbie like me.
As someone dealing with anxiety, I found the Calm Your Mind guide extremely helpful. It provides supportive guidance for those moments when anxiety takes over, helping me shift my mindset towards positivity. The practical prompts are particularly useful—they help turn positive thoughts into meaningful actions.
One word: WOW 😍 This kit combines education, reflection AND action...it’s not often you find such comprehensive resources out there!!
I've been struggling with anxiety lately, but the Calm Your Mind guide is a real lifesaver. It's so supportive when things get tough.
I love how this kit combines education reflection and action all in one place—it makes building a positive mindset feel approachable instead of overwhelming. Plus it’s an instant download which means you can start using it right away!