SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're feeling stuck in negative thought patterns or simply want to develop a healthier outlook on life, this bundle is definitely worth checking out! It's designed for real people with busy lives and delivers small achievable mindset shifts that add up over time.
The mindset magic checklist is brilliant! 10 steps to read, reflect and rise - it really helps process thoughts and grow mentally. A must-have!
This Positive Thinking Power Kit is a well-structured bundle that makes mindset work feel manageable instead of overwhelming. I especially liked how the checklists turn ideas into daily habits. My only critique is that a few sections repeat similar affirmations in slightly different wording. It’s encouraging, just a bit redundant at times. Overall, it’s great for beginners or anyone needing a gentle reset toward more balanced thinking.
Gotta say, I'm impressed with this bundle. It’s not just theory but action-based as well. The Positivity Playbook has been particularly helpful in turning thoughts into actions.
Just downloaded this digital bundle and it's amazing! The simple tools are easy to use, even on hectic days. Love the Bright Side Living guide—it's clear and practical.
👏👏👏
this kit is a lifesaver for my anxiety 🙌 the calm your mind guide helps me handle those overwhelming moments with positivity
Been using this for a week now and already noticing changes in my mindset! Small shifts really do add up over time—this product makes that process approachable.
I've struggled with negative thinking patterns, but these guides have helped me break free from them. They’re designed for real people like me who lead busy lives!
The Mindset Magic Checklist is an awesome tool; it helps me reflect on my thoughts and grow mentally each day 😊
What sets this product apart from others is its focus on not just reading but applying reflecting and growing too! From the Bright Side Living checklist to Positivity Playbook—everything encourages consistent practice making positivity more than just theory 🌟
I’ve tried several digital mindset resources before, and this one feels more organized than most. The combination of guides and action steps keeps you engaged, which I appreciate. That said, I was hoping for a bit more depth on handling deeply rooted negative beliefs. It’s excellent for building foundational habits, but those further along in personal growth might crave additional advanced material. Still very worthwhile.
Struggling with anxiety? This kit has got you covered. 'Calm Your Mind' guide has been my saviour during tough times.
I've tried many mindset tools before but this one stands out because of its practical approach. It's not just about theory, it's about taking action and seeing real results.
This bundle is perfect for anyone wanting to break free from negative thought patterns. Small steps every day really do add up over time!
Love this kit! Simple tools but big mindset shifts. 👍
The Positive Thinking Power Kit isn’t just another generic self-help resource; it’s about clarity and action. Each component works together seamlessly guiding you from understanding positive thinking to actually living it every day.
Never thought I’d say this but this bundle has made me look forward to my daily routine! The checklists keep me focused and consistent while the guides provide practical tips on how to apply positivity in real-life situations 💪
Love this bundle! It's perfect for anyone looking to understand the power of positive thinking. I've been using it daily and already feel a shift in my mindset. The checklists are super helpful, keeping me focused on my journey.
Instant download, easy to use on any device - perfect!
This kit has truly helped calm my anxiety. Whenever I'm feeling overwhelmed, I turn to the guides and instantly feel better. Highly recommend if you're dealing with stress or negative thoughts!
Bright Side Living guide has made my days so much brighter.
Helpful, but somewhat repetitive.
I appreciate how the bundle breaks positive thinking into manageable steps instead of overwhelming theory. The action checklists really helped me apply what I read. My only minor issue is that some exercises feel similar across sections.
This isn't just another self-help guide—it actually prompts action! Every resource works together beautifully, making positive thinking not only understandable but also tangible.