SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A truly uplifting collection.
this collection is simply amazing... each resource offers something unique & empowering 💪 i especially love ‘speak success’ as those self-talk quotes have really transformed my mindset 🌟 can’t recommend enough!
Empowering
ok
I downloaded this collection on a whim and boy am I glad that I did! It’s become an integral part of my daily routine now – offering motivation when needed, clarity when things get muddled up, and emotional uplift whenever I feel low.
As a busy professional, I find this digital bundle incredibly useful. It's not just about reading positive quotes, but it also helps me actively use them to maintain a healthy mindset.
This bundle is a great reminder to keep a positive mindset, but I do have a couple of small critiques. The mini guides are well thought out, but I found that some of the quotes didn't quite hit home for me. They were uplifting, but maybe not as impactful as I expected. That said, I do love the actionable checklists—those really make a difference. Overall, it’s a solid choice for anyone looking for daily inspiration.
Great for mindset transformation.
I downloaded this collection recently and I'm amazed at how much it’s changed my mindset already! Offering motivation when needed, clarity when things get muddled up, and emotional uplift whenever I feel low – this bundle is everything one needs to maintain a positive outlook.
Speak Success from this collection has been instrumental in transforming how i perceive myself... those powerful self-talk quotes have really shifted my thinking process 💪 definitely recommend downloading if you need that extra boost!
This isn't just another quote list, it's an action-driven approach towards cultivating positivity. From mindful quotes promoting self-awareness to powerful self-talk guidelines fostering inner strength, every aspect contributes uniquely towards personal growth and mindfulness.
ok
Speak Success is empowering, really shifted how I perceive myself.
Invaluable
This digital bundle has become an integral part of my daily routine. The quotes are not just inspiring but practical too, helping me stay motivated and focused throughout the day. I particularly love Glow Within - it's filled with mindful quotes that truly uplift my soul and sharpen my focus. It's like having a personal motivator with you all the time!