SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love the practical approach and how easy it is to follow. The 10 steps were straightforward and gave me small but impactful changes. However, I found myself wishing for more content in the affirmations section and a little more depth in some of the steps. Still, very helpful overall.
Using this bundle helped me stop spiraling into negative thoughts, especially when things get tough. So grateful!
This bundle has been so helpful in helping me change my outlook on life. I used to struggle with staying positive, especially when life felt overwhelming, but now I’ve learned how to shift my thoughts to a more optimistic and empowering place. The 10 steps helped me focus on specific actions I could take to improve my mindset, and I’ve already noticed a big difference in how I approach challenges. The affirmations are great, and I use them whenever I need a little confidence boost. I love how easy it is to incorporate these tools into my daily routine!
I love the combination of guides, quotes, and affirmations! Each part has helped me in different ways.
The tools in this bundle are amazing for helping me stay positive even when life gets hectic. I highly recommend it!
I absolutely love this bundle! It’s so simple and easy to follow, and it’s made a huge difference in my mindset. The 10 steps to a brighter mindset have helped me recognize and change my negative thought patterns, and the affirmations are perfect for getting me through stressful situations. I especially love the little quotes—they’re so uplifting and help shift my mood instantly. I’ve been using this every day, and I feel so much more positive, grounded, and confident. I recommend this bundle to anyone looking to improve their mental well-being.
This bundle has made me more aware of the thoughts I’m having and has helped me replace negativity with positivity!
perfect
I’ve always known that a positive mindset is key to a happy life, but I never knew how to consistently cultivate that mindset until I found this bundle. The 10 steps helped me break down the process into easy, actionable steps, and the affirmations have been a lifesaver during stressful days. I love the quick quotes too—they help me stay positive no matter what’s going on around me. I’m so glad I found this bundle. It’s been a true game-changer for my mental health and well-being.
It’s been such a helpful way to manage stress. I feel more positive and ready to handle challenges.
I appreciate how the 10 steps helped me focus on real, actionable changes instead of abstract concepts
This bundle has honestly helped me change my life! I’ve always struggled with negativity, but now, with these practical tools, I feel like I have a much more positive outlook on everything. The 10 steps helped me recognize where my thinking was holding me back, and I’ve learned to replace those thoughts with more optimistic ones. The affirmations have been especially helpful for work-related stress—they calm my mind and give me the confidence I need to tackle challenges. This bundle has truly helped me cultivate a brighter, more positive mindset.
It’s so helpful for tackling stress and negative thinking. I feel so much more in control of my mindset now!
This bundle is good for a beginner but not quite enough for someone who’s already worked on their mindset. The 10 steps helped a bit, but the affirmations and quotes felt repetitive after a while. Still, worth it!
It’s like having a personal coach for positivity. Really helps keep me grounded during tough moments
I’ve always known the importance of staying positive, but this bundle has given me the tools to actually do it. The 10 steps are simple yet powerful, and they’ve helped me completely shift my mindset. I now focus on positive thoughts and affirmations instead of getting bogged down by negativity. The little quotes are perfect for when I need a quick reminder to stay focused and positive, and the affirmations for work stress have helped me stay calm during tough moments. This bundle has truly transformed my mindset for the better.
I love that this is such an accessible approach to positivity. No overwhelming rules, just real, useful advice.
This bundle is amazing! I’ve always struggled with staying positive, especially when things aren’t going well, but this has helped me stay on track. The 10 steps helped me recognize the areas where I was thinking negatively, and it’s given me a clear path to transform those thoughts. The affirmations for work stress are my absolute favorite—they’ve helped me stay calm and centered during high-pressure situations. The little quotes are also great for an instant mood boost. I highly recommend this to anyone looking to develop a more positive mindset.
Love how I can focus on one part at a time or mix and match the resources depending on what I need most!
I can't believe how much this bundle has helped me. The 10 steps were exactly what I needed to change my thinking. I had no idea how much negativity I was holding onto until I started using this guide. Now, I feel so much more confident and grounded. The affirmations for work stress have been particularly helpful. I recite them whenever I start feeling overwhelmed, and it really helps me stay calm and focused. The little quotes are such a nice touch too! Overall, this bundle has made such a positive impact on my life.
Using this bundle every day has slowly shifted my thinking to the point where I feel empowered even in tough situations
This bundle gave me the motivation I needed to finally take control of my thoughts. It really works!
I’m amazed at how small shifts in my thinking have had such big impacts on my confidence and outlook on life
helpful
I’m so happy I found this bundle! It’s made a huge difference in how I approach every day. The 10 steps gave me a clear framework to start changing my mindset, and I feel so much more positive now. The affirmations are amazing for relieving work stress, and the little quotes are great for an instant mood lift. I love how practical everything is—there’s no fluff, just real, actionable advice. This bundle has truly helped me develop a positive mindset, and I feel so much more confident and at peace.