SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Motivating but fairly basic.
No vague advice here; everything is clear and actionable. Plus, they work whether I have 5 minutes or 30 - very flexible!
Love the simplicity of this bundle! It's easy to understand and follow, which makes practicing positivity a breeze. The Bright Side Thinking guide is particularly helpful for breaking down the process into manageable steps.
The Bright Side Blueprint is awesome. 12 quick moves that I can do anytime? Yes please!
This isn't your typical motivational download—it's so much more than that! Each resource works well independently but combined they form an incredible roadmap for practicing positive thinking again and again. My favorite part? Definitely the Bright Side Blueprint: those 12 quick moves have completely transformed my thought patterns 🙌
Love the simplicity and practicality of this bundle. The tools are quick, easy to use, and really help reset my mindset.
I'm new to personal growth and was worried about feeling overwhelmed but this roadmap made it simple. No toxic positivity here, just small sustainable habits that fit right into my daily routine.
Powered by Positivity provides such uplifting quotes 🌟 They really spark joy and energy in my day-to-day life!
This bundle feels realistic and grounded, which I appreciate. It doesn’t push toxic positivity, and the tone is supportive. I did notice a bit of repetition between “Talk Yourself Up” and the checklists, but overall it’s a solid personal growth resource.
the think up thursday checklist keeps me consistent with my positive habits...it's super handy!
Feeling so much better since starting with these guides! My favorite part? Instant access to multiple resources all bundled conveniently together 💪
I've been feeling so much calmer since I started using these tools.
Powered by Positivity is just what I needed for daily motivation. Those quotes really spark joy in me!
this bundle = instant mood lift ✨ honestly didn’t expect to feel this good! love the Bright Side Blueprint and Think Up Thursday Checklist. they're practical and keep me consistent in my positivity practice.
I enjoy the daily checklist routine, although some of the concepts overlap slightly between the different guides
Wow! I've been on a personal growth journey for quite some time now, and this bundle has truly made a difference. The simplicity of it all is what really stands out to me. It's not overwhelming or filled with toxic positivity; instead, it provides practical tools that fit right into my daily routine. The weekly mindset reset? A total lifesaver when the week gets tough! And the guide to positive thinking is so straightforward—I finally understand how to actually apply these concepts in real life.
this bundle is definitely my new daily driver for positivity.
I was skeptical about digital self-help products until I tried this one out...and boy am I glad I did! No vague advice here; instead, clear instructions and gentle motivation guide you throughout your day helping keep negativity at bay even on challenging days.
love how this roadmap makes practicing positivity so simple.
This isn't your generic motivational download. This bundle feels thoughtfully designed with structure and inspiration combined.
I downloaded this digital bundle today and already feel better equipped to handle life's challenges with confidence every resource included provides valuable insight into mastering positive thinking one thought at a time can’t wait to see where this positivity practice roadmap takes me!
bright side thinking: such an easy-to-follow guide! makes positivity practice simple yet effective
Great daily reset tool, wanted more advanced techniques.
the quick exercises are perfect for busy days.
I've been using this digital bundle for a few weeks now, and I can genuinely say it's helped me adopt a more positive outlook. The Think Up Thursdays tool has become my favorite go-to, guiding me to refocus my thoughts towards the brighter side of life. It's not just a simple pick-me-up; it's like having an entire toolbox for maintaining positivity.