SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Simple shifts making a big impact on my attitude at work!
Wow, what a difference this toolkit has made in my work life! I used to dread going into the office every day, but now I can't wait to get started. The guides and eBooks are easy to understand and full of practical advice that you can start using right away. The checklists are also super helpful for staying on track with positivity throughout the day. It's not just about feeling good either - it's about taking action to create real change in your work environment.
This toolkit is such a valuable resource for any professional looking to improve their mindset at work. It's packed with actionable advice that you can implement immediately 👏👏
After using these resources daily, I’ve seen significant improvement in my focus & energy levels at work – they’re truly transformative! Can’t recommend enough!!
This toolkit is an absolute must-have if you're looking to improve your professional life! Whether you're dealing with difficult projects or simply want a more positive daily routine at work, these resources will guide you every step of the way. My personal favorite is Bright Side at Work: Simple Shifts for a More Positive Attitude because it teaches small changes that have big impacts on your mindset 👍
😎
The science-backed strategies in these eBooks have made all the difference for me personally. They're simple yet effective ways to start your day right and maintain positivity throughout the day.
The guides are comprehensive and insightful, helped me navigate tough projects with ease.
Wow, what an incredible resource! This bundle has helped transform how I approach each day at work. By following the steps outlined in the resources, I’ve managed to cultivate a positive mindset which has greatly improved my productivity levels. Now, even when faced with tough projects or stressful situations, I can navigate them with ease thanks to this toolkit.
Boosted my confidence and productivity at work, a real lifesaver!
Helpful boost for tough days.
Having this toolkit in my arsenal has made all the difference in managing workplace stress. With its comprehensive resources—from guides and eBooks brimming with smart tips—to practical checklists ensuring constant positivity; it feels like everything needed for thriving professionally is now within reach ✨ Not only am I more productive but also find myself enjoying tasks that used to be daunting before!
I've been struggling with workplace stress for a while now but this bundle has really helped. It's not just about feeling good - it offers practical strategies that have actually improved my attitude at work.
This isn't just another self-help guide; it’s an investment into improving your career by boosting confidence and productivity simultaneously 👍👍
Just downloaded this positivity toolkit and it's already making a difference! The guides are easy to follow, and the checklists keep me on track. I'm feeling more confident at work, which is amazing.
These resources have been great for improving my attitude at work - highly recommend!
The science behind starting your day right has been enlightening, now I rise and shine every morning ready to tackle anything!
I bought this during a particularly stressful season at work, and it gave me structure when I needed it most. The step-by-step approach makes positivity feel achievable rather than abstract. I especially liked the daily habits section. Some chapters repeat similar ideas in different wording, but I understand that reinforcement is part of mindset training. Overall, it’s a helpful toolkit for building resilience without feeling overwhelming.
Wow, this bundle is a breath of fresh air! I downloaded it out of curiosity and was pleasantly surprised by the depth of its content. It's not just about being happy at work; it's about making real changes to improve your attitude and productivity. The guides are easy-to-follow, and the checklists keep me on track throughout my day. My favorite part? The science-backed strategies in Rise & Shine. Starting my day with positivity has made such a difference!
I liked the clean formatting and short chapters, which make it easy to finish quickly. That said, I was hoping for more depth and detailed explanations behind the mindset strategies instead of brief overviews.
I've been using this toolkit for a few weeks now and I can honestly say it's made a huge difference in my work life. The resources are comprehensive, covering everything I need to stay positive and productive throughout the day. What's more, they're all bundled together so it's easy to keep track of everything. It's like having my own personal coach guiding me through each workday with practical advice that really works!
this toolkit is perfect for anyone seeking positivity in their professional life
I've found this resource incredibly helpful, especially the 'Bright Side at Work' guide. Small changes really do lead to big impacts on your overall attitude.
Wow! This is exactly what I needed. The resources in this bundle are comprehensive and super helpful. My productivity has increased significantly since using them!
Wow, just wow! This bundle is truly something special. Using these guides and checklists has helped me cultivate a more positive mindset at work which has directly led to an increase in my productivity. The best part? They're all actionable, meaning you can start implementing them right away without any fuss or confusion.