SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely love it! 💯
Nice tips, but missing visuals.
Using this made a huge difference in my recent interview! I knew exactly what to say and how to project my voice. The tips helped me own the room, and I ended up getting the job!
I can’t recommend this enough! I was always the shy one at work meetings, but now I can stand up and speak without feeling nervous. The eBooks provide clear, practical advice. Plus, the checklists help me stay on track and focused.
Really useful for speaking with authority!
My public speaking skills improved dramatically! The checklist made preparing so much easier.
This toolkit has really made a difference in how I speak in public. The guides are packed with actionable tips that helped me feel more confident and prepared. I loved how the “Confident Conversations” guide focused on everyday interactions, not just big speeches. The checklist was helpful for staying organized, but I would have liked more in-depth examples for difficult speaking situations. Overall, though, I’m much more confident now and have seen a noticeable improvement in how I present myself.
Wow, I’m amazed at how much more confident I feel now. Before, I’d be nervous and quiet in conversations. Now I feel present and in control of what I say. I’ll keep these resources in my back pocket forever!
💥💥💥
Public speaking used to terrify me. After following the "Own the Room" guide, I feel completely different. I feel more in control and like I can captivate an audience. It’s amazing how much easier it feels to hold their attention now!
As someone who often gets nervous in social situations, this toolkit was just what I needed. The guides helped me focus on my body language and taught me how to sound more confident, even when I felt unsure. The checklist kept me organized and calm, and I could feel the difference in my interactions with others. The most surprising thing is how easily the tips translated into everyday conversations. I now feel more confident speaking with anyone!
As someone who’s never been comfortable with public speaking, this bundle gave me the tools I needed to finally own my presentations. The "Crowd Confidence Kickstart" checklist is a lifesaver when I need a quick prep before I step up to speak!
Easy to follow, very effective tips
If you're someone who finds it hard to speak up in a group, this is a must-have! The checklist is a great way to quickly prepare for anything – from casual chats to formal presentations. It’s helped me feel confident and well-prepared every time.
Highly recommend this for overcoming stage fright!
I’ve been using this toolkit for a few weeks now, and I’m already noticing a big difference in my speaking confidence. The guides are very practical, and the tips are easy to implement. I especially appreciated the advice on body language and voice control. The checklist helped me stay on track with my preparation and made me feel more organized. My only complaint is that I wish there were more tips on handling high-pressure speaking situations, but overall it’s been a great resource!
Before I found this bundle, I struggled with both public speaking and simply having conversations with strangers. I was always second-guessing myself and feeling nervous. This toolkit changed everything. The “Own the Room” guide helped me build my public speaking skills from the ground up. It gave me actionable steps to become more confident while speaking to an audience. I also loved the “Confident Conversations” guide. It taught me how to stay calm, make eye contact, and engage with others in a relaxed, confident way. I feel much more comfortable during one-on-one conversations now, even with people I don’t know well. The checklist was another bonus. It ensured I was always fully prepared and ready to shine before any big event. After using this bundle, I feel like a new person. I’ve already applied these strategies in both my personal and professional life, and the difference is incredible. If you want to become more confident in all areas of your life, I can’t recommend this toolkit enough!
Loved the checklist! ✅
It helped me conquer my stage fright. I can now speak to anyone confidently!
I can’t believe how much smoother my interactions have become. I used to feel like an outsider in conversations, but now I feel at ease. The strategies are simple yet effective, and I’ve seen a noticeable improvement in how I communicate.
This is a great confidence-building tool. I didn’t expect to be as prepared for my first big speech as I was, but after using the checklist and guides, I felt completely in control. It’s not just theory – it’s practical advice that works!
This toolkit has really helped me become more confident in my speaking. The “Own the Room” guide gave me simple but powerful tips for projecting authority and engaging with my audience. The checklist made it super easy to prep for presentations and keep everything organized. The only thing I would have liked more of is advice on how to handle tough situations or speaking to a hostile audience. That being said, this has been a fantastic resource for boosting my confidence!
Confidence in conversations? Check. The guide helped me feel more natural when speaking with anyone, no matter how stressful the situation. I really appreciated how simple and actionable the advice was, especially in those moments when I get nervous!
When I first stumbled upon this bundle, I was unsure if it could really help me. I’ve always had issues with public speaking and felt uncomfortable in social interactions. But after going through the guides, I can honestly say this toolkit exceeded my expectations. The guides helped me gain clarity on how to project my voice, maintain strong body language, and stay calm under pressure. The “Confident Conversations” guide was particularly beneficial for me – I used to freeze up during small talk, but now I feel much more relaxed and engaged. The checklist was also an incredible resource, ensuring I didn’t forget any critical details before big events. It gave me a sense of structure and confidence that I lacked before. After practicing the tips from this bundle, I now feel like a completely different person. Whether it’s presenting to a group or chatting with new people, I feel empowered and in control. If you’re looking for a way to boost your confidence and communication skills, this toolkit is the perfect solution. I highly recommend it!
What I loved most about this toolkit was how easy it made preparing for my first big speech. The step-by-step guides walked me through everything, from breathing techniques to managing stage fright. The checklist ensured that I was fully prepared for my presentation, and it gave me the confidence I needed to stand in front of a crowd without feeling anxious. I highly recommend this product to anyone who’s just starting to work on their public speaking skills!