SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This digital resource really delivers on its promises: fast, tasty meals that bring joy back into dinnertime even on hectic days...and all without spending ages prepping or cleaning up afterwards.
I'm not much of a cook, but these guides make everything super simple. Even managed to whip up that one-pan dinner on my first try!
i've been using this toolkit for weeks now - it’s helped me discover new favorites (hellooo sheet pan dinners!) while still keeping things quick n' easy 🙌 definitely recommend!
I'm not an experienced cook by any means, but this toolkit has made cooking enjoyable for me again. Each recipe is easy-to-follow and requires less than 30 minutes of my time - perfect after a long day at work! Plus, there's something about eating home-cooked comfort food that just feels good.
The Quick Comfort Toolkit has totally transformed my weeknights. No more stressing about what to make for dinner—I just pick a recipe from the checklist, follow along, and voila! Dinner is served.
The guides are super easy to follow which makes cooking less intimidating for beginners like myself :). And did i mention all dishes can be prepared within half an hour? Amazing right?
I was skeptical at first but now I'm hooked! This toolkit makes cooking stress-free by providing easy-to-follow guides and checklists—perfect for busy folks like myself.
The Quick Comfort Toolkit has become my best friend in the kitchen during busy weekdays! With its simple solutions for delicious stress-free meals, I now look forward to cooking dinner instead of dreading it.
this isn’t just about cooking; it’s about creating moments of relaxation amid chaos – something we could all use right now 💖 kudos to whoever put this together!
With this toolkit in my arsenal, I no longer dread dinner time. In fact, I look forward to it! It's amazing how much comfort food can bring joy into our lives – especially when they're as easy and quick to prepare as these recipes are!
As a busy professional, I've always struggled with meal planning. But this toolkit has made things so much easier! Now, I can prepare healthy, comforting meals in under 30 minutes. And the best part? They taste amazing!
Seriously perfect for our busy family nights. Quick, comforting food.
Decent ideas, expected more.
Simply loving this toolkit! It's got everything you need to whip up a comforting meal in under 30 minutes. The step-by-step guides are clear and easy to follow, even for someone like me who's not that great at cooking. Plus, the recipes are delicious – the skillet mac and cheese with veggies is a big hit in my house!
Mac and cheese with veggies - kids can't get enough!
Mac and cheese turned out creamy and satisfying, but my kids wanted even more veggie variations.
This bundle has reinvented comfort food for me. Healthy, tasty options ready in under 30 minutes? Yes please!
😍
What a relief this toolkit has been! After long days of work, the last thing I want to do is spend hours in the kitchen. Now, with these quick and easy recipes, I can enjoy comfort food without the stress. Especially love that veggie-packed mac and cheese - hearty and satisfying!
love the 30-minute meals, super quick and easy for my busy nights!
Time saver, stress reliever! Love the 30-minute meals 🕒🍲
Finally found something that caters to my need for quick comforting meals without sacrificing flavor or quality ingredients - definitely recommend downloading it today!
The checklists have made meal prep so much easier.
Love this toolkit! Easy recipes, quick meals - just what I need on busy nights.
I've never been one for cooking but this toolkit changed everything for me. It's simple yet incredibly effective; all the meals take less than half an hour to prepare which is perfect for someone like me who has little time on their hands after work. Plus, they're all comfort foods that remind me of home 🏠.