SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle is just what my busy nights needed. The 30-minute checklist helps me find exactly what I'm craving quickly, so dinner doesn't feel like another task on my to-do list but rather an enjoyable break.
The sheet-pan dinner magic has truly transformed our meal times, less prep and cleanup!
One thing that really stands out about this bundle is how user-friendly it is – every recipe comes with clear instructions making them super easy-to-follow even if you’re not much of a cook (like me!). Plus there's plenty variety so you won’t get bored eating same things over again.
Easy-to-follow guides and checklists are a huge help!
Helpful, but somewhat basic.
If you’re looking for simple solutions for delicious meals then look no further because this toolkit delivers just that plus more: healthy options packed with veggies too!
Loving these simple yet hearty recipes. Comfort food reinvented indeed!
Love this toolkit! Easy recipes, less stress. Perfect for my busy life.
This bundle is perfect for the busy cook like me. Has everything you need to whip up quick meals.
The sheet-pan dinner magic is simply amazing; saved me so much time on prep and cleanup.
Love the quick comfort food recipes, perfect for my busy schedule.
The sheet-pan dinners saved my weeknights, though I wish there were more protein options included in the checklist.
This digital resource goes beyond providing recipes; it offers practical solutions for meal planning as well — no more stressing over what to prepare every night! With their curated list of meals ready in under 30 mins, deciding on dinner becomes effortless!
This digital resource honestly feels like having your own personal chef guiding you through quick meal preparations... except you're doing all the cooking (and getting all the praise!). From creamy mac n' cheese loaded with veggies to comforting one-pan dinners; there's something here for everyone's palate 👅👍.
I've always dreaded meal planning until i got this bundle; it's made everything so much easier! Plus, those sheet-pan dinner recipes save me time on both prep AND cleanup – now that’s magic!
The mac and cheese recipe is so creamy and packed with veggies, my kids loved it.
I must say that this toolkit offers more than just recipes, it's a lifestyle change. It has helped me create moments of relaxation and joy in my day-to-day hectic life by making dinner time feel like a treat.
This bundle is absolutely fantastic for anyone who loves quick, comforting meals but doesn't have hours to spend in the kitchen. The mac n cheese recipe is deliciously creamy with added veggies which makes it hearty enough for a main dish. It has definitely become a family favorite!
I love how this bundle reinvents comfort food by adding healthy veggies without compromising flavor or satisfaction. Now I can enjoy my favorite meals guilt-free!
What a find! This toolkit has totally transformed my weekday dinners. The 30-minute comfort food checklist is an absolute dream - it's like having a personal chef guiding me through the meal planning process. I've tried several recipes already and they're all delicious, especially the creamy mac and cheese with veggies. It’s so easy to follow, even for someone who isn't naturally gifted in the kitchen.
The checklists are super handy, makes cooking so much easier.
What an awesome resource for anyone who loves comfort food but doesn't have a lot of time to cook. All the recipes take less than 30 minutes, which is such a bonus on hectic days.
Makes cooking fun again! I actually look forward to dinner time now.
I adore the sheet-pan dinner recipes. So simple to prepare and clean up afterwards.
This toolkit is perfect for anyone juggling work, family life...and still wanting home-cooked meals every night.