SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No more wardrobe meltdowns for me, thanks to this digital download guide. Now, creating chic outfits is a breeze.
Wow, this outfit planning bundle is everything I needed and more! It's taken all the stress out of choosing what to wear each day. Plus, it's digital so I can access it anytime, anywhere. 🙌
so impressed with this guide and checklists. it’s simplified my life and given me confidence in my style choices.
I'm amazed by how easy this makes getting ready in the morning! No more frantic searches through the closet - everything is organized and planned out. Love it.
i'm not one for writing reviews but i had to share how amazing this bundle is 😊 it's helped me understand what clothes work best for my body type and made shopping way less overwhelming. i've saved so much time (and money) because i now know exactly what pieces complement each other perfectly 💯 the digital download format makes everything super accessible too which is great because i can refer back anytime anywhere.
I used to waste so much time staring at my closet, and this made things feel a lot more structured. The weekly planning checklist is especially useful because it gives you a clear system instead of guessing every morning. The only reason I didn’t give 5 stars is because I had to sit down and actually go through everything first, which took some effort on my part—but once I did, it paid off.
I've never been one for fashion but this digital download has made it so easy to look good. The guides are clear, concise, and make outfit planning a breeze.
Love the easy-to-follow guides and checklists!
I appreciated how straightforward the guides are. Nothing feels overly complicated or unrealistic, and I was able to apply the tips right away using clothes I already own. The travel planning section was a nice bonus too. Some parts repeat similar ideas, but I think that’s more about reinforcing the process than a real flaw.
I must admit, when first purchasing this product, I wasn't sure how much use I'd get out of it... boy was i wrong!! These downloadable guides have made dressing up fun again by eliminating all guesswork from putting together chic looks on daily basis. They also provide great tips on re-purposing pieces you already own which means you save money while staying trendy plus points there right? 😊 If you want hassle-free mornings filled with confident outfit choices then go grab yours today!
As someone who always struggled with style, this guide has been a godsend. It’s like having my personal stylist 24/7.
i used to struggle with coordinating my outfits but not anymore thanks to these guides and checklists. they're super handy and have really boosted my confidence when it comes to fashion 👍 no more second guessing!
Just downloaded this bundle and I'm already loving it! It makes choosing my outfits so much easier, no more morning stress. 🙌
This is an excellent resource for anyone who struggles with putting together outfits. It's taken the stress out of getting ready each day and given me confidence in my style choices.
I've been using this bundle for a few weeks and it's honestly amazing. It takes the stress out of getting ready in the morning, love it!
this thing's awesome! it’s like having a personal stylist in your pocket, always ready with outfit ideas.
this product is amazing 🥳 honestly couldn’t believe how much simpler it made everything until i tried using the guides myself they’ve helped improve my confidence because now i know whatever outfit i choose will look great 👍 no more second guessing or wasting hours deciding on clothes thank goodness! best part though has got to be the convenience of having these resources available digitally whenever wherever needed couldn’t ask for more 💖
i used to struggle with what to wear but not anymore! these guides have made outfit planning so effortless. i actually look forward to choosing my clothes now 😊
👌 effortless style, every day!
💯 Loving this bundle! It's made my mornings so much smoother. No more outfit stress, just pure style 👌
This is perfect for someone who enjoys planning ahead. The checklists made it much easier to visualize outfits for the week instead of scrambling daily. I will say, if you’re not used to planning in advance, it can feel like a lot of information at first—but it becomes easier once you get into the habit.
💫 A true lifesaver! These guides made my morning routine a breeze, no more outfit stress. Highly recommend 👍
I'm loving this bundle! It's my secret weapon for effortless style every day. 👌👔
Finally found the key to effortless style! This bundle is so easy to use and has transformed my wardrobe. 🙌
what a great find! these guides are helping me coordinate my wardrobe in ways i never thought of before. style made simple indeed.