SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're feeling down on yourself or doubting your capabilities, get yourself this fantastic set of tools right away!
It's amazing how much of an impact this has had on my life! From being constantly anxious and doubting myself at every turn, now feeling confident enough to voice out my opinions without fear...it feels like something clicked inside me thanks to these resources 💪 Highly recommended for anyone looking for an esteem boost!
this stuff is magic... went from being timid and unsure of myself to feeling confident enough to take on any challenge that comes my way
Never thought I'd say this, but I'm actually starting to like the person in the mirror. This pack is a godsend!
For years, self-doubt held me back in both personal and professional life. This pack offered practical tools and strategies that have helped turn things around dramatically.
This bundle is a life-altering experience. It's like I've been given a new lease on life! 🙌
Absolutely love it! It's like having your own personal cheerleader pushing you forward ⭐️ Highly recommended if you're looking for an esteem boost.
I am genuinely surprised by how effective this product is! My confidence has soared, and my mental strength is at an all-time high - all thanks to this amazing package 💪🎉
Amazing how something so simple can make such a big difference! My confidence levels are through the roof now 🚀.
It's been a journey of self-discovery and empowerment for me, all thanks to this amazing bundle.
This pack has been instrumental in my journey towards self-confidence. I used to shy away from social situations, but now I feel confident and ready to take on the world.
Struggled for years with self-doubt, but this pack has truly helped me turn that around.
Impressive results! Never felt so sure of myself before.
this pack is more than just about boosting your confidence; it's about embracing yourself fully with all your strengths and weaknesses. It has truly helped me break free from the shackles of insecurity!
I don't usually write reviews, but had to share how much this helped me overcome my social anxiety. Life-changing!
This bundle has been a game-changer for me. I used to be quite introverted, always doubting myself and my abilities. But this pack has helped me break out of that shell and embrace who I am with confidence. It's given me the courage to voice out my opinions without fear of judgement - something I've struggled with for years.
I'm genuinely impressed by how effective this product is. My confidence and mental strength have significantly improved 💪🎉
This pack has been a real confidence booster for me, love it!
Purchasing this 3-in-1 bundle is undoubtedly one of the best decisions I've made towards personal growth. The transformation in my mindset since using these resources has been nothing short of phenomenal.
Impressive.
this pack was exactly what i needed to break free from my insecurities and embrace who i am!
A work colleague suggested trying out this bundle during a particularly rough patch in life - now I recommend it wholeheartedly to everyone struggling with low self-confidence or needing an upliftment in mental strength.
I've always had issues with self-esteem, often finding it hard to believe in myself or my capabilities. This 3-in-1 bundle has truly transformed how I perceive myself! The resources are easy-to-understand and apply - it’s like they were tailor-made for someone like me.
i'm feeling stronger and more assertive thanks to this bundle
Buying this 3-in-1 bundle is one of the best decisions I've made in my personal growth journey.