SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
effective
Superb
The Self-Esteem Elevation Toolkit is the perfect blend of practical exercises, motivational tips, and actionable strategies. It offers a well-rounded approach towards improving confidence and self-esteem
The Self-Esteem Elevation Toolkit strikes an excellent balance between theory and practice – each component provides useful background information along with easy-to-follow exercises that you can apply immediately. You can tell there’s been careful thought put into creating a well-rounded resource aimed at elevating overall self-esteem
From easy-to-follow checklists to insightful eBooks - this bundle provides valuable resources that have helped me significantly improve my mental well-being
recommend
ok
The Self-Esteem Elevation Toolkit strikes an excellent balance between theory and practice – each guide provides actionable tips while also giving useful background information on why certain strategies work. You can tell there’s been careful thought put into creating a well-rounded resource aimed at elevating overall self-esteem
effective
An invaluable resource for personal growth.
This toolkit isn't just another generic self-help kit, it genuinely provides comprehensive support on your path towards improved self-esteem and confidence. What sets it apart is its holistic approach - instead of focusing on one area of improvement, it addresses multiple facets from mindset shifts to social interactions and body image enhancements.
This toolkit has been invaluable for me, it's helped me make meaningful connections
A fantastic resource for personal growth
This toolkit isn't just another product; it's an investment in yourself. The difference I've seen in my confidence levels since using it has been remarkable!
inspiring
For anyone looking for ways to boost their confidence or improve their mental well-being, this toolkit comes highly recommended! Instead of focusing solely on one aspect of personal growth, its comprehensive approach addresses multiple areas making the journey towards better self-esteem more holistic & effective.
This 4-in-1 bundle has made a significant impact on my mental well-being. From eBooks filled with insightful advice to checklists designed for real-life application, each component serves its purpose effectively. If you're serious about boosting your self-esteem, then this toolkit should be at the top of your list
Incredible guide to embracing self-love
practical
I’ve been using the Self-Esteem Elevation Toolkit for a few weeks now, and I’m really impressed with the variety of resources it offers. The guide on social confidence has given me useful insights for networking and connecting with others. However, I feel that some of the exercises are a bit too basic and could be more in-depth. Still, it's a great starting point for anyone struggling with self-doubt. Overall, a solid 4-star product
Helpful and easy-to-follow exercises
beneficial
The Self-Esteem Elevation Toolkit has been a game changer for me. It’s comprehensive, covering all aspects of personal growth that I needed to focus on - from social interactions and body image to mindset shifts. The practical exercises are easy to follow and the motivational tips have been incredibly inspiring. This isn't just another product; it's an investment in yourself
Struggled with body image issues for years, but the ultimate body confidence boost checklist is helping me learn to love myself.
Really helped boost my self-esteem.