SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Say goodbye to lengthy meal preps 🙌 The guides here simplify everything down to a T—making cooking feel less like a chore and more like fun!
You know those cozy nights where you just want comfort food? Well guess what: this pack makes those nights even better!.
Comfort food
This isn’t just about food—it’s about reclaiming your time too. Less stress around meals means more moments spent enjoying them 💖
The checklists and guides included in this bundle are amazing! They make meal prep so much easier and save me tons of time. Now I can focus on what really matters instead of stressing over dinner.
so nice
I've used these resources for cozy nights in with my partner - very romantic with minimal effort on my part!
This 3-in-1 bundle has been perfect for our family dinners. It's made cooking simple and enjoyable again.
What a relief! After long workdays, the last thing I want to do is slave over a hot stove. This pack has completely revolutionized my dinner routine with its quick and easy meals. They're not just fast but also deliciously satisfying; it's comfort food at its best!
its ok
Who would have thought that making Beef Stroganoff could be this simple? My family loves it! Plus, there's plenty of other dishes to choose from too - perfect for those picky eaters in your life
The checklists and guides included in this pack are absolute lifesavers for me! Meal prep used to be stressful, but now it's smooth sailing all the way, freeing up so much more time for other important things in life.
It’s not only about saving time – it’s also about enjoying delicious food without breaking a sweat in the kitchen
This bundle is perfect for those busy weekdays when you just don't have the energy to cook elaborate meals.
Finally got something that pleases everyone in our family. My kids are picky eaters but even they love these meals
You know what's better than fast food? Quick home-cooked meals that taste a million times better! This pack makes it possible. No more compromising on comfort or taste.
Last but not least: if your family is anything like mine, you’ll appreciate the variety of dishes that cater to all taste buds; even my picky eaters are satisfied!.
No more stress about what to make for dinner during the week thanks to these easy recipes
Freed up so much of my time that I'm able to focus on things that matter most. So grateful 🙏
Perfect for families
I'm usually skeptical about these things but wow...this exceeded my expectations. The included checklists have made meal prep a walk in the park - totally worth it.
From Beef Stroganoff to other slow cooker meals, we're eating like royalty over here
This is a solid resource for making stress-free meals. The slow cooker guides and checklists are well organized and make cooking effortless. The meals themselves are tasty, but I wish there were a bit more variety. A few of the recipes feel a little repetitive after a few uses. Still, for anyone who wants a low-effort, cozy dinner, this pack does the job
i liked it
I think this bundle is perfect for anyone who wants easy, no-fuss dinners. The recipes are simple, and the meals are comforting, but I was hoping for more variety. After a few uses, some of the meals started to feel repetitive. Still, it’s a great option for low-effort dinners and has saved me a lot of time.