SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
sooo nice
What a lifesaver this set has been for me! As a busy professional, I often don't have the time to spend hours in the kitchen. This bundle allows me to enjoy warm and comforting meals without all the fuss. The recipes are simple yet delicious, perfect for those long days at work when you just want something hearty and satisfying. It's amazing how much flavor these slow cooker meals pack in with so little effort.
If you're into warm comfort meals but short on time, this is it. Love how simple it makes everything.
So flavorful
If you appreciate simplicity in your dishes but don’t want to compromise on taste, then this is it! Hearty and delicious every time!
I absolutely love this bundle! Being a parent on-the-go can be hectic, but this product makes meal prep easy peasy 😊 Just load up your ingredients in the morning and come home to a hot, ready-to-eat dinner that everyone will love. Plus, it saves so much time - no more scrambling to figure out what's for dinner after picking up the kids from school.
comfort food!
Never thought low-effort dinners could be so tasty until I tried these recipes. They're great for anyone who loves comfort food but hates spending hours in the kitchen.
Satisfying dinners with minimal effort, what's not to love?
This is my go-to guide for low-effort dinners that still taste like they took hours to make 🍲 The variety of recipes included ensures there's always something new and exciting on our table every night. Even better? They're all super easy to follow - even my husband who isn't very familiar with cooking can whip them up!
Love it!
What a fantastic bundle! The slow cooker guides are very clear, and the meals are simple yet full of flavor. I love how you can make everything with minimal prep, and the recipes really hit the spot when you want something comforting. I’ve made several dishes from the bundle, and they’ve all been winners. My favorite part is how the recipes don’t require much effort but still taste like something that took hours to prepare. I’ll be using this bundle over and over again!
Satisfying dinners without the long kitchen hours. Ideal for parents on the go!
This is a lifesaver for any busy professional like me. Quick to prepare, delicious results!
I can't express how much I love this product! It’s made meal planning a breeze and taken away the stress of figuring out what to make every night. Plus, everything tastes amazing – it’s really upped my cooking game 🙌
I'm a parent on-the-go and these slow cooker recipes are a lifesaver. They're so simple to make and always turn out deliciously comforting!
💕💕
This digital set has made my life easier.
I've been using this set for a week now and every meal has been delicious! Perfect for busy professionals like me who still want to enjoy home-cooked food.
This digital download set is just fantastic! As someone with a hectic schedule, it's been such relief knowing i have these slow cooker recipes at my disposal. They’re quick prep but don’t skimp on taste or comfort factor which makes them perfect any day week.
This is a solid slow cooker resource. The guides are clear and easy to follow, and the meals are tasty. I especially love how comforting they are! However, some of the recipes didn’t excite me as much as others, and I found myself switching up a few ingredients to suit my taste better. Still, it’s a great product for those looking for a simple way to make flavorful comfort food with minimal effort. I’ve used it several times and will continue to do so.
I've been using this bundle for weeks now and it hasn't disappointed. Every meal turns out just right – comforting, filling and oh-so-delicious!
This slow cooker bundle has made cooking fun again. The meals are comforting and require minimal effort - just what I needed!
Time saver!
No more long hours slaving away in the kitchen thanks to this awesome download set