SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Never thought I'd see the day where house chores become fun for the whole family.
I'm so glad I found this guide, it's made household chores less of a chore!
household tasks? piece of cake! 🍰
our family loves it ❤️
Household chores used to be such a drag but not anymore thanks to this brilliant bundle. My home's never looked better 💪🏼
No more stress over messy rooms! This bundle makes tidying up feel less like a chore and more like a game - love it!
i’m usually not one for writing reviews but i just had to share how much i love this product. it’s turned our household chores from a nightmare into something we all look forward to 🙌 no more arguments or tears when it comes time to clean up - now everyone gets stuck in with a smile on their face 😁 even better it’s helped teach my children about responsibility and teamwork which are lessons that will last them a lifetime. if you’re tired of battling your kids over chores give this bundle a try you won’t regret it
this book is my secret weapon against mess. it's just so helpful.
I love how this product makes housework feel like playtime with my kiddos! It's simple yet effective in getting them involved in chores around the house.
The tips in the bundle are so practical and helpful. Cleaning has never been easier!
This bundle is amazing!! Never thought I'd say this but...I'm actually looking forward to doing chores now!
no more mess, kids helping now!
Absolutely fantastic! This bundle has made cleaning so much more bearable, both for me and my little ones. It’s really taken the stress out of keeping our home tidy.
No more chore wars, peace at last 🕊️
Chores are a breeze now 😊
it's amazing how this guide turned household tasks into enjoyable activities. love it! 😍
Finally found something that makes housework enjoyable and easy for the whole family.
this bundle isn't just about making clean-up times bearable - it's about turning them into memorable family moments. it's amazing how a simple guide can change the dynamics of your household so much! my kids, who used to run at the mention of chores, now take initiative and even come up with their own cleaning games. i love that it encourages creativity and teamwork among them while teaching responsibility too. definitely worth every penny spent!
This package is worth every penny! Our once daunting household tasks have turned into exciting adventures that my whole family looks forward to each day.
Absolutely brilliant! Kids are helping now.
This bundle gave me fresh ideas to make cleaning engaging for everyone. The “fun twist” on chores works surprisingly well, and my kids ask to help now instead of avoiding tasks. My only slight hiccup was that I had to read a section twice to fully understand one strategy—it wasn’t confusing, just a bit dense. Otherwise, very helpful.
okay i'm going to keep this short and sweet because there's just too much good stuff to say about this bundle! first off i absolutely love how simple yet effective these guides are they're full of awesome ideas for making household chores less of a chore (see what i did there 😉) plus it gets the kiddos involved which is always a win in my book now instead of nagging them constantly i can actually get some help around here without all the drama seriously if you're struggling with maintaining your home sanity intact give this bundle a shot you won't regret it 👍
I'm here writing a review because honestly, I am beyond impressed by how effective these guides have turned out for us as a family. It's not just about getting help with cleaning, it's about instilling responsibility in our kids and making them understand the importance of cleanliness and organization. The guides are easy to follow, fun-filled and have a great approach towards turning mundane chores into interesting tasks for children. My kids now look at household chores as challenges they want to conquer! A big thumbs up 👍
A must-have for every parent! It helps with cleaning AND keeps the family entertained at the same time. 👍
I was skeptical at first but boy was I wrong. The tips in these guides are practical, easy to implement, and most importantly they work!