SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This planner has been a revelation for our family dinners. Not only does it provide an easy-to-follow plan, but the variety of recipes in the eBooks have made dinner time exciting again. I love how intuitive the AI is - it's like having a personal chef guiding us through each step of meal preparation. The checklists are also incredibly handy and make sure we never forget any crucial ingredients or steps. We've noticed that we're eating healthier, saving money on groceries, and most importantly spending more quality time together as a family around the dinner table.
Love this planner! It helps me organize family meals with ease and the eBooks are a treasure trove of recipes. 🍽️
I’m very happy with it!
This resource has brought consistency and warmth back to dinner time
This has made such a difference in our dinner routine. Planning now takes minutes instead of hours, and I feel more confident in the kitchen. The tools work seamlessly together, making organization simple. We’re eating better and spending more time together at the table. 🌟🍽️
Brilliant
I can honestly say this bundle has transformed the way our family approaches dinner time. Before, I would constantly scramble at 4 p.m. trying to figure out what to cook, often defaulting to the same three meals. Now, everything feels calm, intentional, and surprisingly enjoyable. The planning system is incredibly intuitive and actually adapts to our preferences, which makes it feel personal rather than generic. The included guides are practical without being overwhelming. They break things down into manageable steps, and the checklists keep me on track during busy weeks. I especially appreciate how it encourages balanced meals without making me feel pressured to be perfect.
The planning tool feels personalized and adaptable
Transformative
I’m genuinely impressed by how intuitive and flexible this planner is. It adapts easily to our schedule and preferences, which makes weekly prep effortless. The eBooks are clear and motivating, and the checklists help everything stay on track. Our evenings feel more relaxed and intentional.
We’ve tried new dishes, reduced food waste, and even saved money because I’m shopping with a clear plan. Dinner feels less like a chore and more like a cozy daily ritual. My kids are more involved, and that alone makes this worth it.
Outstanding
It’s thoughtful, practical, and easy to follow. 😊🍽️✨
The checklists in this bundle have become an essential part of our family dinner routine. They keep us organized and make sure we don't forget anything important.
Meal planning used to feel overwhelming, but this system makes it smooth and surprisingly enjoyable. The smart suggestions save me time, and the extra resources offer helpful structure without being complicated. I’ve noticed less food waste and fewer last-minute grocery runs. It’s been such a positive change for our household. 😊
Seamless
This has been a complete game changer for our household. Meal planning used to be something I avoided because it felt complicated and time-consuming. Now, it’s streamlined and even fun. The system makes thoughtful suggestions that align with our dietary needs and preferences, which saves so much mental energy
Inspiring
I'm completely blown away by how helpful this bundle is, it's like having my own personal assistant for meal planning.
Our evenings are calmer and more enjoyable thanks to this bundle
I love how thoughtful and well-structured this bundle is. The smart planner offers ideas that actually fit our lifestyle, and the supporting materials make everything easy to implement. Grocery shopping is faster, and meal prep feels purposeful instead of chaotic
Efficient
What used to be stressful & time-consuming has now become something I look forward to thanks to these resources – they’ve brought back joy into cooking 😍
This bundle has completely simplified my weekly dinner routine. I love how the planning tool tailors suggestions to our tastes, making everything feel personalized and thoughtful. The guides are practical and easy to follow, and the checklists keep me organized during busy weeks. Dinner feels calmer and more enjoyable now. It’s honestly taken so much pressure off my shoulders
I love how efficient and structured this planner is