SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As someone who used to dread meal planning every week, this product has been nothing short of miraculous! It takes all the stress out of deciding what to cook and ensures that everyone in my household gets meals they enjoy. The accompanying eBooks are filled with delicious and healthy recipes which cater to diverse tastes while being quick & easy to prepare – perfect for busy families like ours! And let’s not forget about those practical checklists; they help me stay organized by keeping track of everything needed from grocery shopping list to cooking instructions.
What really stands out is how organized everything is. The digital tools, supportive guides, and structured checklists all work together seamlessly. I feel like I finally have a framework that supports me instead of adding more to my plate
Remarkable
From the moment I started using this, I felt more organized. The planning system makes it incredibly easy to map out dinners that suit our tastes and schedule. It’s thoughtful and surprisingly adaptable.
I can't express enough how much this bundle has improved our family dining experience! Before we had this tool, figuring out what to cook was always a struggle especially after long work days when creativity was low. But now? With just few clicks on AI Planner along with insightful tips from eBooks & Checklists – preparing home-cooked meals feels less like chore & more like joyous activity bringing whole family together at end of day!
Exceptional
Grocery shopping is faster, cooking feels purposeful, and our evenings are smoother overall. I’ve also noticed we’re eating more balanced meals and trying flavors we wouldn’t have explored before. If you’re juggling work, kids, and everything in between, this is a fantastic support tool. It truly makes family dinners feel special again without extra stress.
Practical
The educational materials are clear, encouraging, and grounded in real-life practicality. They don’t overwhelm you with complicated steps; instead, they guide you gently toward better habits. The checklists provide structure that keeps everything running smoothly.
Most importantly, our evenings feel warmer and more connected. This tool truly supports creating meaningful family moments around the table
I wasn’t sure what to expect at first, but this bundle exceeded my expectations in every way. The planning component is smart and flexible, helping me customize weekly menus without feeling boxed in. It adapts beautifully whether I want quick meals or something more elaborate for the weekend
It helps me stay ahead without adding pressure. Our family meals feel more special. 💛✨
This bundle has completely reshaped how I think about meal prep. I used to treat dinner as just another task to get through, but now it feels like a small daily celebration. The planning feature anticipates our needs so well that it feels almost effortless to build a weekly schedule
This AI planner has transformed our family dinners! We're eating healthier, saving time on meal prep, and enjoying our time together more than ever before.
The system is intuitive and practical
If you value organization, creativity, and meaningful family time, this is absolutely worth it. 🌟🍲
We’re wasting less food, spending less time debating what’s for dinner, and actually sitting down together more consistently. That alone has been priceless. The entire experience feels warm and intentional, exactly what I was hoping for
Shopping is faster, cooking is smoother, and dinner time feels relaxed
No more stress about what to cook for dinner thanks to this handy tool. The variety of recipes included ensures there is something everyone will love. 👌
Reliable
The guides are full of actionable tips that are easy to implement. The checklists keep everything organized and ensure nothing gets overlooked. I feel more in control and less frazzled
Absolutely loving these resources! Meal planning used to be such a chore but now it's almost effortless - can't recommend enough!
Innovative
No exaggeration here: This bundle is life-changing for anyone tasked with feeding their family every night! First off -the AI planner- It's so simple yet ingenious; you input your preferences (and dietary restrictions if any), then voila – you get customized menu plans tailored specifically for your needs including detailed grocery lists making shopping trips breeze too! Then there’s these eBooks filled with scrumptious recipes that have become family favorites in our household. And finally, the checklists – they’re so handy ensuring nothing gets overlooked during meal prep.
I would absolutely recommend this to any busy family looking to bring structure and comfort back into their evenings. 🌟🍲✨