SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Clear guidance, wanted deeper examples.
This was exactly what I needed to reset my money habits. The structure is simple, and I’ve already implemented the spending framework. I just wish there were a few more visual charts or templates included, as I tend to grasp financial systems better with more visual breakdowns.
The guidance in this pack is clear and applicable, I feel more in control of my future now.
What a fantastic tool for millennials like myself who feel overwhelmed by traditional finance advice! It meets you where you are in your financial journey and helps move forward confidently. A great investment!
The micro-saving guide is a gem. Small steps are making a big difference in my savings!
this pack has been a great tool for building healthier spending habits
I love the practicality of this pack! The guides are easy to follow and you can go at your own pace. They provide clear explanations with examples that apply to everyday money decisions - it's really helped simplify things for me.
The micro-saving guide is brilliant; small steps make big impact.
I love that these resources meet you exactly where you are financially speaking: whether you’re starting from scratch or trying to clean up past mistakes - it’s got something beneficial for everyone.
What sets this apart from generic finance guides is its focus on action - not just learning about money management but actually doing it! Downloaded instantly and started making smarter moves with my money right away
The clear explanations and examples made everyday financial decisions simpler than ever before.
The guide to multiple income streams is a gem! Already exploring new ways to earn 💸
This bundle has truly helped me build healthier spending habits, no guilt involved.
worthwhile
Thanks to this, I'm finally in control of my finances.
The income stream guide gave solid ideas, but a few concepts felt surface-level and could have used deeper real-world case studies.
Excellent
Finally, a practical guide for millennials like me to grow income beyond one paycheck!
I appreciate the realistic approach this pack takes towards managing finances as a millennial; combining mindset shifts with actionable steps instead of confusing jargon or extreme budgeting advice!
I was overwhelmed by finance stuff before but this made it simple and doable.
As someone who has struggled with money management, this bundle was exactly what I needed! The guides are straightforward without being simplistic, and they're designed specifically around the needs and challenges of our generation. Highly recommended!
The Millennial Money Playbook included in the package is an excellent resource—packed full of useful checklists and frameworks which have significantly helped streamline my everyday money decisions.
The digital downloads are easy to follow at your own pace - perfect for busy millennials like myself.
One of the best parts of this product is its flexibility; you can go at your own pace while applying what you learn immediately through checklists and frameworks provided within each guide.
The micro-saving guide has been an eye-opener for me, showing that even small changes can have a big impact over time. Definitely recommend for millennials looking to improve their saving habits.