SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this set is the best thing ever happened to me! i've never felt so stylish and confident before 😍
I’m really impressed with how much content is included in this bundle. The seasonal guides are especially helpful — I loved the autumn and summer outfit sections. The checklists made it easier to see what I was missing in my wardrobe. Some of the advice felt a bit classic rather than super trend‑forward, but honestly that might be better for long-term wear. Overall, it gave me structure and saved me from a few impulse purchases already!
👍 thumbs up from me on this one guys!! being able to understand women's fashion better has made gift buying much easier and less stressful 👏 no more guessing games about what she might like or need because these guides cover everything!!! plus they’re straightforward enough that even someone clueless about fashion (like me) can get a good grasp on things 💯
As someone who loves staying on top of trends, these guides have been invaluable. They're up-to-date, easy to follow, and they've really helped me elevate my wardrobe!
absolutely love it! the tips and tricks in these guides have transformed my wardrobe. best purchase i've made in ages!
wow! transformed my wardrobe completely.
This bundle is a real lifesaver for someone like me who struggles with fashion choices. Now I feel confident and stylish each day 👍
This 10-in-1 bundle is truly amazing - each guide offers something unique and valuable. My wardrobe has never looked or felt better!
This was a solid purchase. I appreciated how everything is broken down by season, and the signature style section gave me some clarity I didn’t realize I needed. A few outfit suggestions were a little similar to things I already own, but that’s probably because my style already leans classic. The checklists are practical and easy to follow. Definitely helpful if you want more organization in your closet.
It’s amazing how much I've learned from this pack. Now I feel confident in my style choices every day!
this product rocks 🤘i mean seriously guys…you gotta try it out...it’s like having your own personal glam squad helping you dress up each day..the guides cover everything from basics to advanced stuff..they’re pretty easy to follow and the checklists make sure you don’t miss out on anything..now i get compliments all the time about my style and it feels great! 😎😎 trust me peeps..this is worth every penny!
No more fashion faux pas for me. The guides are easy to follow and super helpful, can't recommend enough!
just got this bundle, already loving it. guides are simple yet detailed, checklists are super helpful for shopping trips. can't wait to see how my style evolves!
this fashion guide is top-notch. it's helped me revamp my wardrobe and i've never felt more confident.
i used to struggle with putting outfits together but now it's a breeze thanks to these guides and checklists 👗👠.
Absolutely adore this product! 😍 It's been instrumental in refining my wardrobe choices and developing a keen eye for style. The practicality of the checklists is simply genius!
this is the ultimate style guide every woman needs 👠💄 so informative yet simple to understand.
The variety in this bundle is impressive! It caters not just to one type of style but embraces diversity which I appreciate so much 😊🙌.
so in love with this pack 💖 it's like having a personal stylist at your fingertips, super helpful and practical. can’t recommend enough!
The advice in these guides is spot on. They've helped me look more put together and feel confident - priceless!
no more fashion faux pas for me, this guide has been my saviour! love it.
I've never felt more confident in my outfits before. The checklists are super handy, kudos to this amazing fashion guide!
Great value for the amount of information included. The winter and spring checklists were my favorite parts — they made planning so much easier. I do wish there were more visual examples, but that might just be my preference since I’m a very visual person. Even without tons of images, the explanations are clear and actionable. I’ve already refined a few outfits using the tips.
no more fashion faux pas with these handy guides, they're my secret weapon to always looking on point 👌 I've learned so much about style and what works best for me.
this pack is amazing!! every guide has been super useful for updating my look 🌟 would recommend 100%