SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This digital set has been so helpful for my frequent business trips. Flight delays used to cause such anxiety but now I feel calm and in control, even had a chance to get compensation on my last trip! Highly recommend this.
I'm all about smart traveling now. This bundle turned setbacks into opportunities!
what an amazing resource for frequent flyers like myself! the AI backup plan has saved me countless hours of stress and frustration when flights get canceled. it's a must-have if you travel often.
Helpful
I love how organized everything is! All the information you need at your fingertips – whether it’s navigating smoothly through cancellations or preparing yourself ahead of any potential disruption – it’s all there.
I thought I knew all there was about handling flight delays and cancellations... until I got my hands on this resource. The AI tools they talk about have made things so much easier - no more scrambling to find alternate flights or arguing with airline staff.
i'm loving the checklist feature - keeps me organized and prepared for any travel disruption.
I love how this bundle combines technology (AI) with real-world advice to help us manage flight disruptions better. It's not just informative but empowering as well.
This resource is perfect for frequent travelers like me. Flight disruptions are always stressful but with AI-assisted backup plans from this bundle, I've managed to save so much time and frustration. It feels great knowing that there's a plan B ready when things go south.
The checklist is so handy! I didn't realize there were so many things I could do to prepare for potential flight issues until now.
As an avid traveler, I found this bundle to be a breath of fresh air. It's packed with practical tips and tools for handling flight disruptions calmly and effectively. The AI-powered solutions are particularly impressive, saving me time and frustration when flights get delayed or canceled.
I travel a lot for work, so flight delays are common. This guide helped me stay calm and take control of the situation efficiently. No more stress during business trips!
Just got my hands on this digital bundle and boy, it's a treasure trove of practical advice. The guide to handling flight delays and cancellations has been an absolute boon. It's not just about information, it’s about empowerment! This is truly for those who want to stay calm, organized, and proactive in the face of travel disruptions.
A must-have for frequent flyers. Gives confidence to handle any mishap like a pro
ok
If you're someone who travels often (like yours truly), then you need this in your life. The practical advice combined with the AI-assisted plans just makes dealing with any disruption so much smoother
The checklist included in the bundle is my go-to guide now whenever I'm planning a trip. It's simple, actionable, and ensures that I'm fully prepared for any unexpected changes in travel plans.
If you're someone who travels often, trust me, you need this bundle in your life. Makes handling disruptions less stressful 😌
😎
Love this digital bundle! The AI backup plan really saved me when my flight got canceled last minute. It suggested alternative routes instantly and I didn't have to worry about anything 👍
this is just perfect for vacation planning. no more worrying about delays or cancellations ruining your trip. with these guides in hand, I feel confident handling any situation that comes up.
Helpful guide, slightly overwhelming.
Got compensated quickly for my delayed flight using AI tools from this resource.
This guide is great for handling delays/cancellations efficiently, no more panic attacks at the airport 😅
finally a solution to handle flight disruptions without ruining your trip. I downloaded it and haven't looked back since. It’s helped me travel smarter with organized guides at my fingertips, ensuring stress-free travels from here on out.