SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the hunt for a comprehensive guide to comfort food, and this bundle hit the mark perfectly. It's well-structured with easy-to-follow recipes that turned my snow days into cozy culinary adventures.
This bundle is a lifesaver on snowy days! The recipes are easy to follow and turn out delicious every time. It's my go-to guide when I'm snowed in 🍲❄️
I've always loved the idea of snow days, but often found myself at a loss for what to cook when stuck indoors. This bundle has completely transformed my winter cooking experience. The recipes are not just easy to follow, they also result in truly comforting dishes that make being snowed in something I look forward to now. Plus, the cornbread guide is a revelation - my family can't get enough of it! It's clear that this isn’t just another recipe book; it’s been thoughtfully put together and covers everything you need to create delicious meals during chilly weather.
I've been using this bundle for a couple of weeks now and I am in love! It's so easy to follow, even for someone like me who isn't exactly a pro in the kitchen. The recipes are delicious and comforting, perfect for snowy days 🌨️🍲
no more scrambling around trying to figure out what to make when it snows. this guide has everything i need from hearty stews to mouthwatering cornbread. instant download is such a plus.
Excellent
Cozy recipes, slightly repetitive sides
I've always struggled with what to cook during winter, but this collection of comfort food recipes has made it so much easier. Plus, the cornbread tips are fantastic!
never thought i'd be excited for snow days until i got this bundle. now i can't wait for the next blizzard so I can try more recipes.
i used to dread snowy days because i never knew what meals i could prepare without having to venture out into the cold for groceries. however ever since purchasing this bundle things have changed dramatically! these versatile recipes are practical yet so flavorful that everyone in my household looks forward to them every time there's a forecast of heavy snowfall
As someone who loves cooking but hates braving the cold for groceries, having these versatile recipes at my fingertips is perfect. They’re hearty and satisfying – exactly what you need on a chilly day.
A culinary delight that turned my snowed-in days into cozy feasts! The step-by-step guides were really helpful and the variety of meals was amazing.
ok
the focus on cornbread was unexpected but awesome! never knew there were so many ways to make it before getting this bundle
I was pleasantly surprised by the quality of this bundle. It's not just a collection of recipes, but a well-thought-out guide that has made my snow days so much more enjoyable. The comfort food ideas are simple yet delicious and perfect for cold winter days.
this is not just another recipe book - it's a complete resource that guides you through making warming dishes from scratch. love how comprehensive it is.
Impromptu family dinner because of heavy snowfall? This bundle has saved me multiple times already with its quick yet tasty meals!
good
If there's one thing worse than being caught off guard by sudden snowstorms it’s not knowing how best utilize your time indoors. This bundle has been a game saver for me with its wide range of quick yet delicious meals that are perfect for impromptu family dinners or just cozy nights by the fireplace.
From practical tips on making comfort food, curated collection of warming dishes, to mastering golden crusts - it's an all-round winner!
I used be stressed about cooking during winters as we get snowed in often but with this handy guide at hand no worries anymore
Superb
i’m usually not one for cooking but these simple yet irresistible flavors had me heading straight into the kitchen during our last snow day
recommend
This digital resource has become an essential part of our winter routine. The variety of meals it offers is great - there's something for every mood and occasion.