SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
delightful
This bundle is a lifesaver for those snowy days when you're stuck indoors. The recipes are easy to follow, and the results are always delicious. I especially love the cornbread guide - it's been a game-changer in my kitchen!
This bundle has been a great addition to my kitchen resources. The recipes are easy to follow, and the results are absolutely delicious! It's perfect for those chilly days when you just want something warm and comforting.
Being relatively new at cooking, complicated recipes used to overwhelm me especially those meant for comfort food which usually require long hours in the kitchen- until I came across this bundle! Its step-by-step guides are straightforward and designed keeping all skill levels in mind so even beginners like me can whip up some seriously heartwarming meals!
I've always been a fan of comfort food, especially during winter. This bundle has elevated my cooking experience to new heights. The recipes are simple enough for beginners yet result in dishes that are so satisfying and heartwarming. Not just that, but the cornbread guide is an absolute gem - it's taken my baking skills to another level! It’s clear this isn’t your average recipe book; it’s a comprehensive resource that covers everything you need to create delicious meals on snowy days.
👌🍴👌🍴👌🍴
It’s rare finding something that caters both beginners & seasoned cooks alike but this does exactly that! Can’t wait to try out more dishes! 😊👩🍳
A must-have for every winter kitchen.
As someone who enjoys cooking but often struggles with meal ideas during snow days, this collection has been a game-changer. Each recipe is straightforward yet results in hearty and fulfilling dishes – exactly what you crave on cold days. Plus, the tips provided for making perfect cornbread have significantly improved my baking! Instant download access means no waiting around either - I can start planning my next meal as soon as I purchase!
The best thing about this bundle? Instant download! No waiting around, just immediate access to some seriously comforting meals
Before getting this bundle, snow days were stressful because I never knew what meals to prepare without having to brave the cold for groceries. But now things have changed dramatically! These versatile recipes are practical yet so flavorful that everyone in our household looks forward to them every time there's heavy snowfall forecasted.
This bundle has truly warmed my soul.
helpful
useful
No more stress on snowy days - thanks to these recipes!
I was looking for some inspiration in the kitchen during winter, and this guide provided exactly that. Now I have an array of hearty meals ready at hand whenever it starts snowing outside
i used to dread snowy days because i never knew what meals i could prepare without having to venture out into the cold for groceries. however ever since purchasing this bundle things have changed dramatically! these versatile recipes are practical yet so flavorful that everyone in my household looks forward to them every time there's a forecast of heavy snowfall
Delicious, but needs more photos
I've always been a fan of comfort food, especially during winter. This bundle has elevated my cooking experience to new heights. The recipes are simple enough for beginners yet result in dishes that are so satisfying and heartwarming. Not just that, but the cornbread guide is an absolute gem - it's taken my baking skills to another level! It’s clear this isn’t your average recipe book, it’s a comprehensive resource that covers everything you need to create delicious meals on snowy days.
The detailed instructions make cooking less daunting, even for someone who isn't very experienced like me. The variety of dishes ensures there's always something new to try!
never thought i'd be excited for snow days until i got this bundle. now i can't wait for the next blizzard so I can try more recipes.
Never knew snow days could be this cozy and delicious!
I love how this resource caters to all skill levels - whether you're a seasoned cook or just starting out, there's plenty here for everyone
As someone who loves cooking but hates braving the cold for groceries, having these versatile recipes at my fingertips is perfect. They’re hearty and satisfying – exactly what you need on a chilly day
As someone who enjoys experimenting with different dishes, this bundle is fantastic! From hearty stews to sweet comfort food like cornbread, there's something for everyone here