SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This system is like having a parenting coach right at your fingertips - so convenient and practical!
Turned my parenting game around, I'm more patient and understanding now. It's a win-win for both me and my kids! 😊
I was skeptical at first but wow! The results are amazing. My family life has improved drastically.
This system has been such a revelation! I was feeling overwhelmed by the everyday stresses of parenting, but now I have the tools I need to stay calm and focused. The breathing exercises, mindful parenting techniques, and emotional strategies are all so easy to implement, even on the busiest days. I’ve learned to prioritize my well-being while still being fully present for my children. This program has completely changed how I approach parenting and has made my family life so much more peaceful.
This is an amazing resource for parents looking to improve their patience and understanding.
If staying calm was an art then this bundle would be its masterclass 👌🏻
recommend
This system has helped me remain grounded and calm during chaotic moments. The strategies are easy to follow, and the results have been immediate. My kids are happier, and so am I. I’m so grateful for this program! 🌱✨
This 4-in-1 bundle is amazing. I've learned so much about how to handle stress and keep my cool around my children.
This bundle has been a great tool for helping me become a more mindful parent. I've seen noticeable improvement in my relationship with the kiddos 😊
Peaceful
Who knew staying calm could make such a big impact on your family?
I feel like I’ve finally found the support I need as a parent! This program has provided me with valuable insight into how to calm my mind, manage stress, and truly listen to my children’s needs. I’ve noticed a huge improvement in my relationship with my kids – we’re more connected, and I’m more patient with them. It’s been such a life-changing experience, and I am so thankful for the tools and wisdom shared in this program! 💙💫🌸
This program is everything! It’s helped me stay calm in situations that would have previously stressed me out. I now have the tools to manage my emotions and build a deeper connection with my kids. Truly life-changing! 💫🌷
This parenting system provides great strategies on how to handle stress effectively
If you're looking for a way to improve your parenting skills while taking care of yourself, this system is perfect! It’s packed with so much helpful information that makes parenting feel more manageable. The mindfulness techniques are easy to implement into my daily routine, and they’ve brought so much calm to my family. I’m now able to navigate parenting with more patience and understanding, and my kids are happier because of it. I feel more in control and less stressed overall. Thank you for this wonderful resource! 🌻💚
Nobody teaches us how to be parents but thankfully we have resources like these that guide us along the way ✨
Tried many methods before but nothing worked as well as this one - big thumbs up from me 👍
Love this bundle! It's helped me stay calm and collected, even in the most chaotic parenting moments. Highly recommend 🌟
I was skeptical at first but wow, what an improvement! This is truly beneficial for parents who want peace of mind.
After using this system, I feel like a better parent. It's helped me understand my children on another level 🙌
Big fan of this 4-in-1 parenting pack! It's helped us establish better communication within our family.
This system is a lifesaver. I'm more present with my kids now, less stressed too!
Great resource for parents who want a more peaceful home environment.
The mindful techniques are easy to follow and really effective! My kids have even noticed how much calmer I am now.