SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
satisfied
The mindful parenting bundle has been a lifesaver for us, it's taught us to be patient and understanding with our kids.
I used to struggle keeping composure around my children but not anymore, thanks to these techniques 👍
It's like having a personal coach guiding you through the ups and downs of parenthood, love it!
Parenting used to feel like a series of never-ending challenges, but this program helped me view it in a completely new light. I’ve learned to handle stress in a healthier way and really be present with my children, which has improved our bond. The calming techniques and parenting strategies are practical and easy to follow, making them a perfect fit for anyone who wants to feel more confident and peaceful while raising kids.
With these techniques, I've become more understanding and compassionate towards my kids' needs - so grateful 🙏
As a busy parent, I’m constantly juggling tasks, but this system has given me the ability to slow down and really focus on what matters – my children’s emotional well-being and my own mental peace. The program has a beautiful mix of strategies and tools that help me stay calm even when things get chaotic. It’s easy to implement, and the results have been amazing. My whole family is benefiting from the positivity and mindfulness this has introduced into our lives! 🌼😊💫
I've noticed such a positive change since starting this program. The mindfulness techniques have made all the difference.
The techniques in this bundle are easy to implement and really effective
never thought I’d be able to maintain such tranquility amidst toddler tantrums but here we are 🙌
I have gained so much from this program! It has taught me how to stay calm and centered, no matter what the day throws at me. As a parent, it’s easy to get overwhelmed, but now I feel more confident in my ability to handle whatever comes my way. The practical tips and mindful parenting exercises have made a world of difference, and I’m so grateful for the positive changes it’s brought to our home. 🌼💚
since using this, i've noticed significant changes in the way i handle stressful situations. kudos to the creators 👌
the techniques taught are simple yet powerful - they've transformed the way i parent for the better.
My stress levels have significantly decreased since starting the mindful parenting method - what an incredible transformation!
I was initially skeptical about trying a mindfulness approach to parenting, but this program has exceeded all expectations. It’s so much more than just tips on how to manage stress; it’s an entire mindset shift. The guidance provided has helped me become a more mindful and empathetic parent, and I feel so much more connected to my children now. I can’t recommend it enough to parents who want to foster a calm, loving environment in their home. 🌸❤️
If you're looking for peace of mind as a parent, look no further. This system has made such a difference to our family dynamic.
What an incredible program! I’ve found it so helpful in learning how to take a step back and truly focus on my kids' needs instead of reacting out of frustration. The methods provided have helped me transform my approach to parenting – I’m more calm, centered, and patient than ever before. My children have noticed the difference, and I can see how much happier and more secure they feel. I feel like I’m finally the parent I’ve always wanted to be.
Powerful
I've tried many parenting methods but this one tops them all. Never been this calm before!
wow just wow! never thought i could be such composed parent until i tried these methods out 💯💪
This is an absolute must for parents looking for peace amidst the chaos of raising kids!
This bundle has completely changed the way I approach parenting. My household is calmer and happier now 😊
I've been using this for a month and it's honestly made such a difference to my family life.
The tips are practical and effective! My relationship with my children has never been better 😊
Seriously impressive results! More harmony in our household since starting with these resources.