SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌞 This bundle is a breath of fresh air. It completely changed the way I see colors and how they can enhance my natural beauty.
I was initially hesitant to buy this bundle, thinking it might be too complicated or not really relevant. Boy, was I wrong! The guides are so well-structured and easy to follow that even a beginner like me could understand the concepts of color analysis. Not only have they helped me identify my best colors for the summer season but also explained why certain shades enhance my natural beauty while others don't. It's truly fascinating and has made shopping for clothes much more enjoyable. Now, instead of just picking items randomly, I know exactly what hues to look for.
Love love love 💙
The guides in this pack are so easy to understand, really helpful for someone like me who's new to color analysis.
I've been using these guides every time I shop now. They make it much easier to choose clothes that suit me!
Simply brilliant.
Wow! These guides have made such a difference in how confident I feel when choosing my outfits. Highly recommend!
So worth it.
I’ve dabbled in seasonal palettes before, but this guide finally made everything click. The breakdown of tones, contrast levels, and fabric suggestions felt thoughtful and easy to digest. I especially appreciated the real-world examples—it doesn’t just tell you what colors work, it shows you how to combine them in ways that feel modern and wearable. After going through it, I realized why certain pieces always looked “off” on me. Now shopping feels intentional instead of overwhelming.
No more fashion faux pas for me thanks to these amazing summer season color analysis guides! 👗
i love this product!! it has seriously improved my shopping experiences and saved me from making bad purchases.
Obsessed already.
This bundle was worth every penny, it's helped me redefine my style with colors that truly complement me 🎨
When it comes to personal style, getting your colors right can make all the difference - something these guides illustrate perfectly! They're incredibly detailed yet simple enough for anyone to grasp quickly. Each guide covers everything from basic color theory through identifying your own unique palette based on skin tone hair color eye color etc... And once you've got those basics down pat (which trust me won't take long) there's plenty more advanced tips tricks techniques waiting inside each one as well!! All in all this bundle offers fantastic value money – whether you're new world fashion or seasoned pro looking refine existing knowledge further.
Absolute lifesaver! Now I know exactly what hues flatter my skin tone best. A definite must-have for anyone serious about their style 😊
these guides are fantastic!!! i finally understand why some colors just don't work on me and others do 💡💕
Easily the best thing I've ever bought online - hands down!
these guides have given me such an understanding of what colors suit my skin tone best - i feel like a new person!
I love how comprehensive this bundle is! It covers everything I needed to know about summer season color analysis 🌈
Pure magic ✨
This is the ultimate tool for anyone who wants to look their best every day! Couldn’t be happier with this purchase 💖
As someone who loves fashion but often struggled with choosing the right colors, this product has been an absolute revelation. Each guide is packed full of useful information and practical tips which have completely transformed how I approach dressing up every day. What I appreciate most is that it doesn’t just tell you what works—it explains why it works in a way that’s clear and easy to understand. This understanding has given me a newfound confidence when selecting clothing or makeup; knowing that whatever choice I make will enhance rather than detract from my appearance.
Stunningly helpful.
This product is simply amazing! As someone who always found themselves confused when trying different outfits at stores—never quite sure if something looked good because it actually suited them or just because it was trendy—these guides have been an absolute godsend. They've helped me understand how to make the most out of my natural colors and also explained why certain shades just don't work for me. Now, I feel so much more confident when shopping or planning my outfits because I know exactly what to look for.
I wasn’t sure what to expect, but this completely exceeded my expectations. The explanations are clear, practical, and actually easy to apply to everyday outfits. I’ve already reorganized my closet and feel more confident choosing what to wear. Such a helpful resource.