SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfactory
Transformed awkward money talks with my teen into comfortable conversations.
Raising an independent teen made easier indeed; it has practical strategies that work.
my teen is now independent and ready for adulthood, all thanks to this toolkit.
💞
talks to teens about finances in a way they understand, no awkwardness involved
This bundle has helped us instill a sense of financial independence in our teen that we believe will set them up for success in adulthood
i appreciate how real-world application is emphasized in these resources - not just generic advice but proven methods that actually work.
using this bundle, I've seen firsthand how my child’s sense of independence grows stronger each day!
I appreciate how this toolkit addresses both financial literacy and personal growth - exactly what every growing teen needs!
this bundle helped my teen make responsible decisions financially and personally.
This isn't just another parenting book; it's an empowering resource that fosters independence in teens. Thumbs up
Ok
The actionable advice provided by these eBooks is priceless! It’s like having a personal finance coach for your teen.
Insightful, slightly too structured.
The checklists provided have made teaching money management so much easier! It's like having a roadmap for important conversations with your teen.
I enjoyed the clear organization and calm tone throughout the three guides. That said, I would have liked more examples involving digital spending, online subscriptions, or modern financial habits teens face today. The foundation is strong, but a few updates reflecting current trends would make it even better.
this bundle is amazing! made teaching finance to my kid a breeze
These resources have saved me time and brought structure to our discussions about finance. Never thought I'd see my teen take charge of their own savings plan!
Helpful, but overly simplified.
Incredibly useful resource for parents or anyone involved in a young person's development.
i found the checklists super helpful for teaching my child money management skills
The checklists included are simple and very effective.
The decision-making resource helped us encourage our son's ability to make independent, informed choices. He's making better decisions now!
I've been using this toolkit for a few weeks now and the transformation in my teen's understanding of money has been impressive. The guide on how to talk about finances without awkwardness or confusion was particularly helpful, it made our conversations much more productive. Plus, the checklists provided have proven to be effective tools for teaching money management.