SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a relief this pack has been! It really helps to reduce stress over money with simple and actionable steps. I've finally got a clear plan that removes all the guesswork and overwhelm.
The ebook was very supportive
Finally, a stress-free way to handle money.
No more guesswork in budgeting. This bundle gave me clear direction 😊
I was always stressed about money, but the checklists in this pack helped me organize everything easily. Highly recommend!
This bundle gave clarity where there was chaos before in my finance management routine! What a relief to have such great tools at hand 🎉
Found peace and clarity in my finances thanks to this digital toolkit. The practical guide really helped me understand my spending habits better.
This toolkit gives you everything you need: guidance, support, tools - all designed perfectly for beginners or busy individuals like myself who want a peaceful relationship with their finances ✅
This 4-in-1 bundle was exactly what I needed to get my finances under control! The printable checklists are simple yet effective, helping me keep track of my progress while staying consistent with my budgeting goals.
Finally found some calm in the storm of financial stress. This digital pack is a lifesaver! It's like having an understanding friend guiding you towards better habits and decision-making. The checklists are my favorite, super easy to use 🙌.
The blend of education with mindfulness-driven tools in this pack makes it stand out from other generic guides I've tried before. Plus, everything is designed to be super easy to implement 😊
this 4-in-1 bundle is a lifesaver! it simplified my financial decisions and brought back confidence I never knew I had 🙌
Wow! This money stress relief pack is just what I needed. It's so much more than a guide, it's a complete toolkit for financial peace of mind. The step-by-step guide helped me understand my spending habits and the ebook gave me practical tips to improve them. Feeling less stressed already!
This pack really helped me shift my mindset and regain control. The step-by-step guide was super clear, though I wish there were more advanced budgeting strategies. It’s a great starting point for anyone who feels overwhelmed by money
This 4-in-1 pack was exactly what I needed as a busy individual who often feels anxious over financial responsibilities - now everything seems simpler 👍
I used to be overwhelmed by financial tasks but not anymore thanks to this amazing digital toolkit 👍 Now I know exactly what needs to be done next without feeling anxious or drained.
This pack truly simplified my financial decisions.
Feeling stressed about money was my everyday reality. This toolkit has been a lifesaver! The guide is so practical and easy to understand, it's like having a financial advisor in your pocket. Not only am I less stressed, but I also feel more confident about my finances.
I'm usually overwhelmed by financial tasks, but not anymore thanks to this guide.
This isn't just some generic finance guide. it focuses on both practical AND emotional sides of money stress. Now I'm not only managing better financially but also emotionally too 👍
If you're looking for a structured way to manage your money-stress, look no further! This toolkit gives a clear direction and gentle motivation that makes finance fun again!
I've been struggling with budgeting for ages and this bundle has made things so much easier! The checklists are super simple to use and have really helped keep track of my progress. Plus, the whole thing is beginner-friendly which was perfect for me.
I was feeling drained by financial responsibilities until I found this toolkit. Now, I have clear direction and gentle motivation that's eased much of the anxiety associated with budgeting 💪.
The guide inside taught me how to understand my financial patterns, super useful!This 4-in-1 bundle is perfect for anyone wanting peace of mind in their finances.Unlike other guides I've tried, this one addresses both practical and emotional sides of finance stress relief. So good!
The checklists are a lifesaver! They've really simplified managing my financial tasks. I feel more organized and less overwhelmed now 🙌.