SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I found this guide to be very insightful. The self-reflection component really made me think about how colors play a role in my life and how they align with my personality. The checklist helped me to narrow down which colors work best for me, and I’ve definitely made better outfit choices since diving in. It’s not a quick fix, and it takes some time to fully process, but it’s a good resource if you’re willing to put in the effort. My only suggestion would be to make the examples a bit more relatable for everyday outfits
Obsessed! 🔥
I'm creating authentic outfits effortlessly thanks to these guides - can't believe the difference it makes!
Saving both time and cash with my new cohesive wardrobe - wish I found this sooner
pretty solid
This guide was a good experience overall. I liked how it didn’t just tell me what colors to wear but instead helped me figure out which ones felt right for my personality. The checklist was helpful, and I loved how easy it was to get started. I will say, though, that it wasn’t as immediately actionable as I expected. Some of the steps felt a bit vague, and I had to spend some time experimenting with the colors I discovered. Still, I’m happy with the results. I definitely feel more confident when I put outfits together now
Simple yet powerful
Shopping used to be stressful but now? Full of confidence every single time
Good start ✨
I was excited to try this guide and was not disappointed! It’s refreshing to see a color resource that doesn’t stick to hard rules but instead focuses on personal exploration. I loved how I could match colors to my personality in a way that felt true to me. The checklist was a fun addition, and I feel like I’ve learned a lot. There were some moments where I felt like the material could be a little more clear in terms of how to apply it to my wardrobe, but I’m happy with the knowledge I gained. Worth checking out!
No longer wasting money on clothes that don’t fit my style or color palette – thank you!
🙌🙌🙌
I’ve decluttered half my closet yet have twice as many outfit options – simply brilliant!
I loved the fun, no-pressure approach to color selection. It didn’t feel like I had to follow rigid rules, which was a huge plus for me. I appreciated the checklist, but I did feel like I wanted a little more in terms of visuals or examples to make the process even easier. While I now feel a lot more confident about my color choices, I think it could be made more accessible for those who might need more hands-on guidance. Overall, a great tool for anyone looking to explore their personal style
Worth the try
The self-reflection approach was a refreshing change from other color guides I’ve used, and it really helped me figure out what colors work best for my personality. The checklist was an easy-to-follow tool, and I’ve already seen an improvement in my wardrobe choices.
Made me feel confident 👑
This guide was an interesting way to learn more about color theory in relation to my own style. I loved the personal reflection aspect and how it helped me identify what colors feel best for me. The checklist was a fun and useful tool, but I do think some sections could use more detailed examples or visuals
Love how this pack teaches you to choose colors based on your personality, not just trends. Saved me so much time!
Great insight
The art of outfit pairings has never been easier! Now I can create looks that feel authentic and polished.
I couldn’t be happier with my results! 🌞🌞
I was blown away by how much it helped me understand my personal style. The self-reflection exercises made me realize how much colors affect my mood and confidence. The checklist made the process fun and easy to follow, and I honestly feel like my entire wardrobe has transformed. For the first time, I’m choosing colors that feel like me, and it’s empowering. If you’re looking for something that’s not just another generic color guide, this is it. It’s practical, personal, and has given me a whole new perspective on styling myself. I couldn’t be happier with my results
Inspiring
This bundle helped me build a cohesive wardrobe. No more wasting money on clothes that don't match