SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great bundle! Felt refreshed and ready to explore after long flights.
I've gained confidence in managing jet lag when traveling thanks to these practical strategies.
As someone who often travels for work, this digital resource is invaluable. The guides are easy to understand and the strategies really do help minimize the effects of jet lag on my mood, focus, energy levels.
Nutrition tips are top-notch! Kept my energy levels high while traveling through Australia 🐨
Helpful guide, slightly overwhelming.
Used this during a family vacation. Kept everyone on track despite time changes.
This bundle has been a real boon for my travels. I'm constantly hopping across time zones and used to struggle with jet lag, but now I feel refreshed and alert so much faster after long flights. It's like night and day!
What stood out for me was how actionable the advice is - it's not just generic tips but scientifically-backed strategies that actually work! Plus, everything comes in one convenient digital package which makes it super handy during travels.
Avoided fatigue and enjoyed every moment of my trip thanks to this digital resource.
The kid-friendly jet lag guide made our family trip to Europe much smoother. My children adjusted quicker than usual. I just wish there were a few printable planners included for easier reference during travel days.
Traveling often for work, I've always struggled with jet lag. This bundle has been a revelation! It's filled with practical strategies and expert tips that have helped me adjust quickly to new time zones and reduce fatigue. And the best part? I feel refreshed and alert faster after long flights.
Useful concepts, though content felt slightly stretched.
I travel solo often and let's be honest, jet lag can get lonely too! But not anymore thanks to this guide which fits seamlessly into any travel schedule making sure I feel refreshed no matter where or when I land
Love the light-based techniques! Helped reset my sleep schedule naturally.
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I travel internationally for work, and this bundle gave me a structured way to manage my sleep schedule before and after flights. The body clock section was especially useful, though I found the nutrition advice a bit general.
I went into this hoping for a highly detailed, science-heavy guide on beating jet lag. While it does provide useful frameworks and routines, parts felt more introductory than advanced. The family section is thoughtful, but somewhat brief. Overall, it’s informative but could benefit from deeper research references and more real-world examples to fully stand out.
Just got back from a long trip and this bundle was my best friend! I felt so refreshed after every flight, it's like the fatigue didn't even touch me. The step-by-step routines were easy to follow and fit perfectly into my travel schedule. Highly recommended for those who want to enjoy their travels without feeling sluggish.
Love the simple strategies for beating jet lag, felt refreshed after my long flight!
After countless trips and endless fatigue, I stumbled upon this bundle. It's a breath of fresh air! The simple strategies to beat jet lag are easy to follow and incredibly effective. I felt alert faster after my long flight and was able to enjoy my trip fully.
Arriving at destinations without feeling exhausted? This bundle makes it possible. Love it!
Loved the light-based techniques, they helped me adjust fast when I visited India.
Tired of letting jet lag steal your joy? Take action just like I did: download this bundle today. Every trip since has felt smooth, refreshing and unforgettable thanks to these guides 💯
Last but not least: This isn't just about managing jet lag - it also teaches how to enjoy every moment of your journey regardless where your travels take you
I'm a frequent flyer and this bundle has been an absolute boon. It's helped me to adjust quickly to new time zones, reducing fatigue significantly. The step-by-step routines are easy to follow and fit perfectly into my travel schedule.