SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love how it's not about trends but personal style. 👏
this bundle is a lifesaver! i've been feeling so stressed about getting dressed every day, and the guides helped me understand why. they're not just about what to wear but how you feel when you wear it. now I can start my day with confidence instead of anxiety
A healthier mindset towards self-expression and appearance? Check ✅ These resources dive deep into fashion anxiety causes, helping you develop a supportive relationship with your clothes.
I needed this more than I thought.
Helpful
I was skeptical at first but this 3-in-1 bundle totally delivered. It’s more than just a style guide; it helps you understand your relationship with clothes and build a calmer wardrobe experience 🙌 Not only am I less overwhelmed when getting dressed, but I’m also starting to develop a healthier mindset around self-expression and appearance.
This bundle has been my calm in the wardrobe storm.
This digital guide has been a lifesaver for me. It's not just about trends but understanding your emotional triggers. I feel so much calmer when choosing what to wear.
Finding clarity and confidence in dressing up? Yes please!
The self-guided approach to personal style in this bundle is spot on! No external pressure, just building confidence in my own way.
Very thankful I downloaded it.
The exercises are so calming, I feel less stressed already.
I used to dread deciding what to wear every day, but these guides have changed that completely. They've reduced the overwhelm and decision fatigue significantly
Insightful
These guides are amazing! they don't only help you with your wardrobe but also develop a healthier mindset around appearance and self-expression.
It’s like having a supportive friend to help you dress.
If you're stuck or anxious about getting dressed like I was, this bundle helps tremendously. It’s really different from typical fashion guides – more thoughtful and deeper.
Wow, these digital guides are something else! They really dive deep into the emotional side of fashion - something that's often overlooked. The tips on reducing decision fatigue have been super helpful for me. And best part? No pressure to follow trends or fit into any 'fashion rulebook'. Love it!
No more decision fatigue when choosing outfits, what a relief!
I’ve read a lot of style advice, but this felt different in a good way. It addressed the emotional side of getting dressed, which I didn’t even realize was my issue. A few concepts were revisited multiple times, yet the structure still made sense. Overall, it helped me feel more intentional about my wardrobe choices.
I'm feeling so much more confident since using these resources - no need for chasing perfection anymore!
Love the way this bundle helps me understand my emotional triggers around clothing. It's made getting dressed less stressful and more enjoyable!
This was exactly what I needed.
I’m feeling way more confident without chasing perfection or trends.
I appreciated the intention behind focusing on psychological triggers and reducing decision fatigue. The writing is calm and validating, which I liked. Still, I felt the three guides overlapped more than expected, and I would have benefited from clearer action steps at the end of each section. It’s helpful for awareness, but implementation requires extra personal effort.