SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is not just about fashion, it's about understanding the psychology behind looking good and feeling great. I'm more confident than ever before thanks to this guide.
style guide is a real lifesaver.
The fashion psychology aspect is so intriguing! Never thought that my personal style could have such an impact on how confident I feel. The digital bundle is packed with valuable insights - highly recommended.
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Fashionably confident, thanks to this bundle!
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Very insightful and well organized. The connection between mood, color, and self-image was explained in a way that actually made sense. I like that it blends science with practical steps. Some sections felt a bit more theoretical than I expected, so if you’re looking for super hands-on styling tips only, you may need to apply the concepts yourself. That said, I found it empowering overall.
i'm super impressed with this digital bundle 👏 i was skeptical at first but decided to give it a shot since i've always wanted to feel more confident in my fashion choices. best decision ever! the psychology behind fashion is fascinating and has helped me realize why certain outfits make me feel more powerful 💪 now i know exactly what clothes boost my mood and which ones should stay hidden in the back of my closet haha 😂 plus, the ebooks are great for when i need some quick inspiration or guidance 👌 definitely worth every penny!
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Fashion psychology was a revelation for me! The guides are easy-to-follow and the checklists keep me organized. A must-have!
Boosted my confidence, truly transformative! 🚀
I bought this because I’ve been trying to rebuild my confidence, and it honestly helped me reframe how I see my clothes. Instead of just “what looks good,” I now think about how things make me feel. The guides are easy to read and not overwhelming. There is a lot of content, so it took me a few sittings to go through everything, but that’s more about pacing myself. Definitely worth it.
i never thought i'd see the day where fashion and psychology connect but here we are. an insightful read that helped me understand why i feel so good when i look good.
I'm head over heels for this collection! It beautifully intertwines psychology with fashion, giving a whole new perspective on personal styling that boosts your confidence like nothing else!
The eBooks are insightful, the checklists practical. I've found a new sense of self-assuredness since diving into this bundle - it's been transformative to say the least.
i never knew that style could have such an effect on my confidence, but after reading through these ebooks and checklists i feel like a new person 😊😎
this bundle really helped me understand why style matters. it's not just about looking good, but feeling great too. i'm so much more confident now thanks to these guides 😊
This 10-in-1 bundle has been transformative for me! The blend of eBooks, checklists, and guides have given me a new perspective on style as a tool for confidence. A must-have resource for anyone looking to enhance their personal image.
This digital package is like having a personal stylist in your pocket! The guides are easy to follow and have genuinely made me feel more confident in my own skin.