SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i've been struggling with low confidence for years but this guide has been so helpful in changing that. learnt so much about fashion psychology which was eye-opening 😊 now i feel more confident experimenting with different styles!
since getting this digital package, my confidence level has soared sky-high 💪 i've learned so much about fashion psychology and how it affects our self-esteem never thought dressing up could be this empowering 👗💕
i'm so impressed 😊 never thought i'd find something that combines fashion tips with boosting self-confidence so seamlessly! love how easy-to-understand everything is - no jargon or unnecessary fluff here 👍
A revelation indeed! This digital guide has truly transformed how I perceive fashion and its impact on self-assurance.
i'm loving every bit of this digital bundle 😍 seriously guys you need to try it out if you want to step up your fashion game without losing yourself in trends cause that’s where true confidence comes from right?
This was a refreshing take on style and confidence. It feels more like a mindset toolkit than a typical fashion guide. The writing is encouraging and easy to follow. I wouldn’t say it gives you a complete wardrobe makeover plan step-by-step, but it does give you the tools to think differently about your choices. For me, that shift was the most valuable part.
Absolutely love this product! The eBooks are insightful and have helped me embrace my unique style.
never knew how much style could impact confidence until i got this digital set, now i feel like a new person 😎 no caps needed for such awesomeness!
I've been delving into the eBooks from this collection and each one provides unique insights into the world of fashion psychology and its impact on confidence levels. It's fascinating stuff, really helps you rethink your wardrobe decisions.
never thought fashion and psychology could go hand in hand, this digital guide proved me wrong, it’s brilliant.
i'm blown away by the value packed into this digital package 😲 it's not just about learning what looks good—it’s understanding why certain styles make us feel unstoppable 🚀 if you're after an esteem boost, don’t miss out on this!
With these guides and checklists, I've not only revamped my wardrobe but also found an unexpected boost in confidence 🙌 A must-have for anyone seeking personal growth!
I am absolutely blown away by how much my confidence has improved after diving into this 10-in-1 bundle. It's like having a personal stylist and psychologist in one!
A treasure trove of insight on the power of style! It has truly transformed my outlook and self-esteem.
As someone who always struggled with personal style, this bundle was a breath of fresh air. It's insightful, practical and highly informative - offering not just tips but an understanding of why certain styles can boost one's confidence.
This package is like having your own personal stylist and life coach all rolled into one! The impact on my confidence levels? Simply staggering 😊
The psychology behind fashion in this pack really opened my eyes. It's not just about looking good, but feeling great too.
i'm loving these ebooks and checklists, they're so helpful in understanding the power of personal style, best purchase ever made 🙌💯