SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was skeptical at first because there are so many generic beauty ebooks online. This one stands out because it combines practical checklists with deeper educational content. The essential vitamin guide explains nutrients in a way that is simple but still thorough. I finally understand how to support my glow from the inside out. My dull skin has started to look more vibrant, and my nails are not breaking constantly anymore. The system approach makes it easy to stay consistent. I also love that it is designed for beginners, so I never felt lost or confused while reading.
The glow guide helped me understand essentials. My hair feels softer.✨
I honestly did not expect to learn so much from a digital bundle. The checklists for radiant skin made it simple to see what vitamins I was missing. I loved how everything was explained in plain language instead of complicated medical talk. After a few weeks of following the suggestions, my skin looks brighter and my nails feel stronger.
Loved it
It simplified beauty nutrition for me. My skin tone improved.
This set of guides helped me finally understand how vitamins affect my hair and skin. The quick reference checklist is something I keep on my phone and use weekly. I appreciate that it is beginner friendly and organized. My hair feels less brittle already and I feel more confident about my routine.
The checklist keeps things easy. My hair looks fuller.
Worth it
i have bought beauty ebooks before but this one actually makes sense. the breakdown of nutrients for hair and skin is clear and easy to follow. i started adjusting my supplements and noticed less dullness in my face. it feels like i finally have a system instead of random advice.
Highly recommend
The ebook is comprehensive yet readable. My skin feels nourished
The comprehensive ebook about building a vitamin routine was my favorite part. It walks you through creating something realistic for busy schedules. I work long hours, so having practical steps instead of theory was refreshing. My skin looks more even and my nails are not peeling as much.
I have spent years trying to figure out which vitamins actually support healthy hair and glowing skin, and this bundle finally brought everything together in a way that makes sense. What I appreciate most is how the information is structured into four focused guides that complement each other. The radiant skin checklist gives me a quick overview, while the more detailed ebook walks me through building a routine that fits my busy schedule. Nothing feels overwhelming or overly technical. After consistently applying the recommendations, my skin looks brighter, my nails are noticeably stronger, and my hair feels less brittle. I love that I can revisit the guides anytime and adjust my routine as needed. It feels like a complete, organized system instead of random beauty advice.
i love how straightforward it is. my nails are stronger
Clear steps and real results. My complexion improved ❤️❤️
Very informative
Great vitamin breakdown, formatting basic
I was dealing with weak nails and constant breakouts. This bundle gave me clarity about which vitamins support healthy glow and overall beauty. The glow from root to tip guide is packed with helpful supplement information. It feels like having a personal nutrition coach at home.
The root to tip guide is very helpful. My hair shedding decreased.
Great resource
I like the lifestyle focused routine building advice. My skin glows more.
I love how the information is organized into separate guides that all connect. The checklist for healthy skin is short but powerful. The detailed ebook dives deeper when you want more. It helped me understand why certain nutrients matter, and I have seen real improvement in my hair texture.
Easy to follow
Simple, organized, practical. My nails look healthier.
Clear guidance, but could use some visuals