SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
never thought ai would make such a difference in my cooking but here we are...it’s like having a personal chef guiding you through every step!
good
recommend
I really enjoyed using the AI Bundle for Classic Recipe Remixes. The step-by-step instructions made it surprisingly easy to update some of my mom’s old casserole recipes without losing their comforting feel. The ChatGPT prompts were especially helpful for brainstorming ingredient swaps. My only minor issue is that a few sections felt a bit wordy, so I had to reread parts to fully grasp them. Still, it’s a thoughtful and creative resource overall.
The step-by-step instructions make using AI in the kitchen a breeze! This bundle has made updating my childhood favorites not only possible but also enjoyable.
helpful
From soups, stews, casseroles - you name it, they’ve got innovative ways of recreating them all! A must-have resource in your culinary journey. 🎉
This is pure genius! I'm not particularly tech-savvy, but these guides make using AI in the kitchen a breeze. I love how they have breathed new life into my childhood favorites while keeping those comforting flavors intact.
fantastic
A fantastic resource for reinventing classic dishes with a modern touch.
I was initially skeptical about using artificial intelligence in my kitchen, but this bundle completely changed my perspective! The comprehensive guides are easy to follow and provide fantastic suggestions for revamping old-school dishes with contemporary twists. Now, it feels like there's no limit to what I can create!
This bundle is the perfect blend of nostalgia and innovation in cooking!
Who knew artificial intelligence could be such a valuable tool in the kitchen? From recreating childhood comfort meals to giving old-school dishes a healthy spin, these guides have everything covered
Incredible! It's like having a personal chef in your pocket.
Breathes new life into traditional recipes, making them exciting again.
fantastic
Makes revamping old-school meals effortless. A true kitchen companion.
What sets this bundle apart from other recipe guides is its focus on creativity and flexibility rather than strict instructions. You really feel empowered to give your family recipes a modern spin according to your taste preferences – all thanks to AI!
I've always been a fan of classic recipes, but this guide has added an exciting twist to them. The convenience and creative flexibility that the AI bundle offers are simply amazing. It's like having your own personal chef guiding you on how to modernize your old-school dishes!
Intriguing, innovative and absolutely invaluable – that's how I'd describe this bundle. It’s not just about following recipes; it's about learning to use AI tools to craft your own versions of classic comfort foods. Every home chef should have this in their digital library!
An amazing tool to rediscover and refresh your favorite childhood meals.
A fantastic resource for anyone looking to spice up their cooking routine.
It’s incredible how this pack has transformed my cooking experience! Now I can easily turn my usual comfort food into culinary delights without any guesswork involved
This pack is truly a treasure trove for any home cook who loves experimenting! Whether you're craving creamy mac and cheese or a perfect pot pie - it has everything covered. And the best part? All these beloved comfort foods get an innovative makeover without losing their nostalgic essence. 🥘
Love the creative freedom this bundle provides. Total game-changer!