SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌟🌟🌟🌟🌟 Love this planner! It's totally changed how I approach my wardrobe for each season. Now, I'm always prepared and stylish.
I've been using the seasonal wardrobe planner for a few months now and it's been so helpful. No more last-minute shopping trips because I have nothing to wear!
wow just wow! never thought i'd be this organized with my clothes but here we are. thanks to this smart tool 🙏
This bundle is fantastic! It has helped me declutter my closet and plan outfits in advance - saving me time every morning.
As someone who travels frequently, planning my wardrobe ahead of time has made packing much easier. Highly recommend!
The best thing about the AI Seasonal Wardrobe Planner? It helps you make the most out of your existing clothes instead of buying new ones all the time.
I am beyond impressed with this planner! It has completely streamlined my wardrobe process, and I feel more stylish and organized than ever before. I love how it helps me plan ahead for each season, and the AI suggestions are always spot on. I’ve been able to mix and match pieces I already own, creating new outfits without having to buy anything new. It’s saved me both time and money, and I no longer feel stressed about what to wear. My closet is finally organized, and I can confidently dress for any season
Getting dressed has never been this simple or fun!
This has been such a huge time-saver for me
This wardrobe planner has totally transformed the way I approach dressing for each season. It's so much easier now to stay organized and look great. The tips and layout are simple to follow, and I feel more confident with my outfits every day! Absolutely love it! 🌟💖👗
Such a smart investment! 🙌👚💫
This is a wardrobe planner like no other! The AI suggestions are perfect for my style, and the seasonal breakdown makes everything so easy to follow. My closet is much more organized, and I feel put-together every season. 🌼👗💕
I love how the AI helps me create outfits from what I already own
I used to struggle with keeping things organized and planning for each season, but now I feel so much more confident in my outfit choices. The AI suggestions are always stylish, practical, and tailored to my personal style. I’ve been able to make the most out of my existing wardrobe without needing to buy anything new. It’s like having a personal stylist on demand, and I’m finally able to create the perfect outfits for every season! I can’t recommend this enough!
Highly recommend this to anyone who wants to make the most of their closet!
My closet is finally in order, and I’m no longer overwhelmed by what to wear
I am in love with this planner! It’s exactly what I’ve been looking for to help streamline my wardrobe planning. The AI suggestions are amazing and have helped me pair pieces I already own in new and creative ways. I feel more confident in my style, and I’m able to easily plan for each season without any stress. Plus, it’s so easy to use and keeps everything organized
I can't believe how much easier dressing for the seasons has become! This planner has helped me stay on track, and I now have a functional yet stylish wardrobe that fits my needs. Highly recommend it for anyone looking to simplify their clothing choices! ✨🌸👚
Absolutely love it! This product has significantly reduced stress when getting ready in the mornings or preparing for events.
I’ve been able to reuse pieces I already own, which saves me money!
Brilliant!
It’s so easy to use
This planner is an absolute must-have! It’s made wardrobe planning so much easier, and I’m finally getting the most out of my clothes. The AI suggestions are spot-on, and I love how it helps me create stylish, seasonal outfits without having to buy new clothes all the time
it’s so easy to use and keeps everything organized
no more fashion emergencies for me 😅 this planner is a lifesaver!