SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I didn’t realize how much mental energy I was spending on dinner until I started using this system. It genuinely feels like someone lifted the daily “what’s for dinner?” weight off my shoulders. The structure is simple without being restrictive, and I love how everything connects seamlessly. Planning now takes minutes instead of an hour of scrolling and second-guessing
Best purchase I've made all year. Effortless meal planning is now a reality for me, thanks to this bundle!
I'm so impressed with how simple and cozy my dinners have become. It's truly effortless.
Brilliant
This bundle completely transformed the way I approach weeknight meals. Before, dinner felt chaotic and rushed. Now it feels thoughtful and manageable. The system strikes a perfect balance between structure and creativity, giving me guidance without boxing me in
Transformative
I love how everything is designed to work together. It’s not just random templates — it’s a cohesive flow from planning to prepping to enjoying the final meal. Grocery trips are faster, my fridge is more organized, and I’m no longer staring into it hoping inspiration will magically appear
I appreciate how intuitive this system is
No more stress about what's for dinner! This system has changed everything for me. 🍽️
Seamless
This 3-in-1 bundle has been a lifesaver in our busy household! Easy peasy lemon squeezy!!
The layout is clean and intuitive, which makes it easy to jump in right away. I especially appreciate how flexible it is — I can swap meals around, adjust portions, and still stay organized. It’s helped me cut down on food waste and grocery store impulse buys, which is a huge win for my budget
i normally don't leave reviews but i just had to say it: this is the best thing that happened to my kitchen since sliced bread.
What stands out most is how calming this approach feels. Everything is organized in a way that makes sense. I spend less time deciding and more time enjoying family dinners. It’s simple, thoughtful, and incredibly practical
It’s amazing how much smoother my routine feels now. The structure is supportive but still leaves room for flexibility.
Wow, who knew meal planning could be so easy? Definitely worth every penny!
I’ve tried countless planners and meal systems, and this one finally clicked. It’s thoughtfully designed with real life in mind — busy schedules, picky eaters, and those nights when energy is low. The organization makes sense, and I didn’t feel overwhelmed starting out
Inspired
Honestly, it’s one of the most practical tools I’ve added to my home routine. I only wish I had found it sooner
What really stands out is how it simplifies decision-making. Instead of juggling recipes, grocery lists, and calendar notes separately, everything flows together. That alone has saved me so much time. My evenings now feel calm rather than frantic
The recipes are delicious, the plan is straightforward - couldn't ask for more really 😊
Practical
It feels like having a quiet assistant guiding my week behind the scenes. I’m spending less time planning and more time enjoying meals with my family. That shift has been invaluable.
Comforting
I love how it makes dinner times less chaotic and more enjoyable. Thank you!