SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got back from a trip planned with the help of this AI bundle and it was incredible! I'm usually overwhelmed by planning, but the prompts helped me create a personalized itinerary that matched my style perfectly. The best part? It was stress-free - the AI handled all logistics and even cost comparisons. Plus, added some unexpected fun elements to my journey which made it unique. Loved the mix of adventure and relaxation – thanks to mastering sightseeing with AI guide. And yes, who would have thought train journeys could be so scenic and memorable?! This is not your average travel guide folks, it's like having an expert planner in your pocket.
stress-free vacations? yes please.
No more stress, thanks to AI.
Wow, what an experience! This bundle has completely transformed how I plan and enjoy my vacations. From celebrity-style journeys to scenic train adventures, every trip feels unique now. Plus, no more overwhelming itineraries – just perfectly curated ones thanks to these practical prompts.
Made my trip unforgettable 😍
this bundle's perfect for personalized itineraries - no more overwhelming plans
I'm not usually one for reviews but this deserves one: amazing strategies inside that really optimize travel planning with AI. Made everything from choosing destinations to managing steps of the journey seamless.
🙌✨
Wow, planning vacations has never been this easy! AI does all the hard work and I just enjoy. Stress-free travel? Yes please!
I discovered the secret to perfect vacations
Used this AI bundle to plan my last trip, it was a lifesaver! It made comparing costs and planning logistics effortless. The train journey checklist was so detailed, loved every bit of my scenic adventure.
Best trip planner!
Used this bundle to plan a train journey, was super easy and organized.🚂 Love the AI assistance!
I've always been stressed about vacation planning but not anymore. This digital pack has made everything so much simpler and efficient. I especially loved the surprise checklist - added some unexpected fun to our family trip.
The cost comparison feature is amazing - saved me lots of money on my last vacation!
I’m planning my best trip yet!
I'm not tech-savvy but found it easy to use. Now I can't imagine planning without it!
If you're looking for unique experiences on your trips, get this now! Used it recently and managed to have a celebrity-style escape - felt very luxe without any hassle 🌟
Totally love how personalized my trips have become with these prompts. Feels like every itinerary is made just for me 😍
Perfect tool!
This digital bundle is honestly different from other travel guides I've used before. It integrates so well with AI tools and makes planning efficient and memorable trips super easy 😊 My favorite part? The celebrity-style journeys guide...felt like living in luxury without breaking the bank 🌟
The celebrity-style journey guide is amazing - felt like royalty on my vacation! 👑
⭐⭐⭐⭐⭐
Love it!
This bundle is like having your own personal travel assistant! It's perfect for solo adventurers like me who want to plan their trips smartly and quickly. Plus, the train journey checklist was a great tool for unique experiences!