SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No more mess around the house thanks to this fantastic resource pack! Time-saving systems are super handy.
Super practical
Feeling lighter already after decluttering following these guides; they're written in such an accessible way!
Love this system
This is a solid system for those who struggle with clutter. The step-by-step guides break everything down so you never feel overwhelmed. I loved the practical tips and how each section is followed by an actionable checklist. I’ve been using this system for a few weeks now and can honestly say I’ve seen a positive difference. It helped me prioritize what really matters in my home and remove unnecessary clutter. That said, there are moments where I felt like the advice was a bit too basic, especially if you already have a general understanding of decluttering. Still, the way the system encourages habit-building is definitely valuable
I'm spending less time stressing over mess with this system. The tone is so human-friendly, it's motivating!
🙌 Tidy goals
I've been able to enjoy my home more now that it's organized thanks to these guides and checklists
I love this bundle! As someone who has always struggled with clutter, this resource has been an absolute game-changer. The guides are incredibly well-organized, and the checklists are simple yet powerful. It’s not just about decluttering in one go, but about forming habits that keep your space tidy long-term. The advice feels practical, achievable, and most importantly, sustainable. I started by tackling my kitchen and then moved on to the living room, and I feel a lot more in control of my space. The system really helped me shift my mindset from “cleaning” to “maintaining.”
Gained some serious peace of mind by using these resources; no more weight from disorganization
So easy!
Absolute must-have for a peaceful home. These checklists have made my life easier by eliminating clutter once and for all.
Feels amazing
this system is effective for keeping the house tidy, not just cleaning up once. very valuable!
Achieving a clutter-free space has never been this simple! The actionable steps are such timesavers.
The guides are well-written and give you a roadmap for not just decluttering but maintaining an organized home in the long term. I’ve tried so many decluttering systems before, but they always seemed to fall short because they didn’t address how to keep the clutter at bay after the initial clean-up. This system is different. It’s all about developing habits that will help you maintain a tidy home every day. The checklists are helpful for staying on track, and I love how easy the process feels.
these guides aren’t just practical they’re also written in a human-friendly tone which i absolutely love ❤️
effective
This bundle is a great resource for anyone wanting to make a lasting change in their home. The guides are clear and actionable, which I really appreciate. Instead of just offering one-off tips, the strategies provided are designed to create long-term habits, and that's exactly what I needed. I’ve always struggled with maintaining a clutter-free home, but this system breaks everything down into manageable steps. The checklists helped me stay on track, and I felt motivated as I saw progress. While I really enjoyed the structure, some parts felt a bit repetitive. I could’ve used more variety in the tips offered. Nonetheless, the system is effective, and I’ve noticed a huge difference in how I approach my space. I’ve been able to maintain a tidier home for the first time in years
The guides are super easy to follow - straightforward yet motivating. Couldn't ask for better.
Easily one of the most useful collections I've come across for keeping a clean house - simple but impactful tips included
works
I'm not one for writing reviews but this 3-in-1 bundle deserves all the praise. It's helped me achieve lasting order in my home which was something I never thought possible before. The best part? It didn't just help me declutter, it showed me how to prevent future clutter too.
This bundle is fabulous! It's not just about decluttering but also preventing future clutter. Feeling more relaxed already.
I am so impressed by how much time these systems save me. No more stress over clutter, just peace at home