SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
✨ Organized life ✨
Finally found something that works!! These guides n checklists r practical motivating n straightforward. Plus they’ve made me feel lighter n more relaxed in my own home - no more weight of clutter or disorganization
This collection has helped me create lasting systems that keep my space tidy - love it!
My home feels lighter and I've gained peace of mind. The steps were simple, actionable, and saved me so much time.
The checklists in this bundle are super practical and easy to follow - love how motivating they are!
🧹✨
Love this system! I've finally achieved lasting order in my home, it's a breath of fresh air.
Calm home, calm mind
Seriously, the human-friendly tone is refreshing! Motivating too.
So easy to follow and super practical.
If you're looking for an accessible guide on maintaining a clean and organized home then look no further than these checklists and eBooks! They are written in such an engaging manner that even someone like myself who despises cleaning found them enjoyable.
no more clutter
Seriously the best thing ever!! I feel so free from the weight of disorganization now.
Wow, what a transformation! This clutter-free home system has turned my once chaotic living space into an oasis of calm and order. I've always struggled with keeping things tidy but the easy-to-follow guides in this bundle made it feel achievable. The tone is so human-friendly that I felt motivated every step of the way!
no stress
💯💯💯💯
These checklists make decluttering manageable and less daunting. They're practical and motivating too!
This bundle is a good mix of practical tips and actionable steps. I love the checklists—having something to follow really helped me stay organized and focused. The guides are clear and well-structured, and the habit-building strategies are easy to implement. However, there were times when I felt like the advice was a little repetitive. After reading through the material, I had a clear sense of what I needed to do, but I could have used more creative tips for organizing different spaces. Still, it’s been a helpful resource for decluttering, and I feel much more confident about maintaining my space.
Real results
Gained so much peace of mind. Feel lighter already 😊
I'm loving these guides! They're easy to follow and very practical. No stress over clutter anymore!
Stress-free space
it is a good resource for anyone ready to tackle clutter in a practical, manageable way. the guides provide step-by-step instructions, and I found the checklists especially useful for staying on track. the advice on habit formation is what sets this system apart—it focuses on small changes that make a big difference over time. while I like the idea behind the system, I did feel that some of the advice wasn’t as groundbreaking as I’d hoped. a lot of it felt like common decluttering tips, but with a new twist on how to make them stick.
Felt lighter after following the guides and checklists, it's like lifting off a weight from your shoulders
I'm enjoying my peaceful home now. Time-saving systems for sure.