SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i was able to transform my space with just some simple changes suggested in the guide. looks high-end but didn't break the bank 👌
✨🏡✨
The checklist is so useful for staying organized. My space has stayed clean long after I finished reading.
Step-by-step instructions made decluttering every room a breeze. Even tackled my kitchen...finally!
Surprisingly good
the checklist is super handy! keeps me organized and my living room has stayed clutter-free since I started using it.
magic !!
I'm now able to keep my space tidy with the handy checklist provided!
The structure is easy to follow, and I like that it emphasizes creating an expensive look without actually spending much money. Some of the advice overlaps with general minimalist principles, but the luxury focus adds motivation. I’ve already noticed improvements in how my living space feels. It’s calmer and more cohesive. A great guide if you want direction and clarity.
The advice was practical and effective. My kitchen has never looked better! 👍
My home stays clutter-free long after cleaning up, thanks to this digital bundle.
🤍✨
Wow! This digital bundle is just what I needed. It's taught me how to declutter in a way that makes my home look plush and expensive, but without the big price tag. The advice is easy to follow and it covers every room - from the living room to the kitchen.
This is perfect for anyone who wants an elegant and luxurious atmosphere in their home. It's so easy to follow the advice, even I could do it!
The step-by-step guidance is super easy to follow, highly recommend.
Quiet luxury
What a transformative experience! I've always dreamed of having an expensive-looking home, but without the financial strain. This bundle showed me how that's possible. The steps on decluttering every room were clear and easy to follow - even my kitchen looks like it could be in a luxury magazine now!
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🤍🤍🤍
This bundle helped transform my average living room into an elegant sanctuary. Tips work for any budget too!
I enjoyed using this bundle. It’s clear, motivating, and practical. The luxury angle is what drew me in, and it does deliver on that promise. The tips are realistic and easy to apply, and the checklists are helpful for staying focused. I wouldn’t say every idea was groundbreaking, but the way it’s packaged makes it easier to actually take action. My kitchen feels more streamlined and visually clean now. Definitely worth it if you want structure and inspiration combined
Keeps you on track with easy advice and handy checklists. Now, maintaining a clutter-free home is no sweat 😅
Learned how to make my home look expensive without spending much, loved it!
Big refresh
This bundle made me realize that luxury isn't always about price tags