SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm no designer but this made rearranging fun and rewarding!
A balanced environment is what I've always wanted; got it through this guide.
I'm enjoying more comfort in my previously cramped apartment thanks to this.
the checklists were super helpful. saw instant improvements!
Could include more guidance for awkward architectural features.
This guide truly enhances functionality of any room size.
Loved the focus on making spaces feel spacious and inviting - worked wonders for me!
This 3-in-1 digital bundle is amazing! It has transformed my home into a spacious, inviting place where I love spending time. The strategies provided are easy to implement too!
There are definitely helpful takeaways here, especially about creating natural walking paths and not pushing every piece of furniture against the wall. I made a few adjustments that improved my living room’s openness. However, the lack of visual aids made it harder for me to fully grasp certain layout concepts. I also found some parts a bit repetitive, which slightly reduced the overall impact for me.
As an interior design enthusiast, I found these resources incredibly useful. They offer unique layout techniques that have breathed new life into my living areas!
Maximized my tiny apartment's space, feels bigger now!
The checklists were super helpful too. Instant improvements everywhere I applied them
wow! even my cramped room feels inviting and functional
Who knew furniture placement could make such a difference? I'm impressed.
I was skeptical at first but wow, what an improvement in flow and functionality
transformed my tiny apartment, feels spacious now!
No more clutter or awkward layouts for me thanks to these tips.
this bundle has been an absolute revelation. it's transformed my small city apartment into a space that feels twice as big and so much more inviting
Bought it for design ideas, got a more comfortable home too
i love how specific this bundle is for open spaces - other guides just don't cut it when you're working with one large room instead of separate areas.
this bundle is a must-have for anyone looking to maximize their living space. the tips and strategies are practical, easy to follow, and have made my tiny apartment feel so much bigger and more inviting.
satisfactory
Requires self-discipline to actually implement the decluttering advice.
My home feels completely different now, in the best way possible.
this isn't just about aesthetic appeal; it's about transforming our living spaces into comfortable stylish and purposeful areas which is exactly what I achieved using these strategies. couldn't be happier!