SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Was skeptical at first but decided to give it a try - best decision ever! Now I know exactly how to mix prints without overwhelming the space.
Not bad, but expected more
Just finished using this bundle and I'm blown away! The step-by-step guides truly helped me understand how to mix patterns and create a harmonious space. My living room has never looked better, it's balanced yet stylish. Plus, the tips on combining furniture and decor were super useful - my home feels so much more cohesive now.
The guides are comprehensive and actionable, no more guessing games when decorating my home!
Thanks to these guides, my space feels balanced and intentional now - so stylish yet cozy
helpful
Instant access was a big plus 👍
The tips on mixing patterns are so helpful! My living room looks fab now.
This styling toolkit is amazing! I'm new to interior design, but these guides have made it feel simple and fun. The result? A sophisticated space that feels cozy yet trendy. Learning how to combine furniture and decor seamlessly was especially helpful for me - can't recommend this enough!
good
This bundle took my styling game to new heights.
The guide on mastering neutrals has transformed my living room into a serene space that I absolutely love spending time in!
I really enjoyed the Pattern-Savvy Home Styling Bundle. The guides helped me mix prints in my living room, which was something I had struggled with before. The instructions were easy to follow, and I felt confident trying new things. My only complaint is that some of the ideas felt a little basic, especially if you already have a good eye for design. Still, a great resource for beginners like me!
impressive
If you're wondering how to mix patterns in your room, this bundle will teach you just that - creating a harmonious atmosphere has never been easier!
Wow! This bundle has truly transformed my home. I've always been a little nervous about mixing patterns, but the step-by-step guide gave me confidence and now my living room looks like it's straight out of a magazine. The best part? It was so easy to follow and apply the tips immediately.
Love the step-by-step guides, made decorating my space a breeze!
I've always been hesitant about mixing prints in my rooms but this digital toolkit was just what I needed! It taught me how to confidently combine different patterns without overwhelming the space. Also loved learning about neutrals and textures - they really add sophistication to any room. Instant access is a bonus too
awesome
As someone who loves interior design but often struggles with making everything look just right, this bundle was perfect for me! It breaks down complex concepts into simple steps that are easy to follow, regardless of your skill level. From mastering neutrals to pairing furniture like a pro, every guide was comprehensive yet actionable. Can't wait to apply these techniques in all my future projects!
Just got this digital bundle and I'm already seeing a huge transformation in my space. The guides are super comprehensive, filled with practical tips that you can apply straight away 🙌 No more guessing games for me! It's been particularly helpful learning how to mix patterns without overwhelming the room - something I've always struggled with. Can't wait to keep experimenting!
I'm in love with this home styling bundle! It's perfect for beginners like me who want their homes looking stylish without any stress or confusion. My favorite thing about it is learning how to use neutrals and textures effectively - my rooms have never looked more calming or chic before.
Love the practical tips in these guides. My home feels so stylish now.
These expert guides are perfect for any skill level, even helped an experienced decorator like me up my game!
The guides are comprehensive and super easy to follow, even for a beginner like me