SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The head wraps guide was an absolute winner! Now I feel like a pro at wearing them stylishly.
This bundle is an absolute gem! From exploring different types of accessories in the Ultimate Guide, learning chic ways to tie head scarves in another guide, discovering how best to wear hats depending on face shape – it covers all bases meticulously. And let's not forget about the handy checklists included; these make choosing what works best so simple!
I've always been intimidated by hats—how do you choose the right one? What outfit does it go with? But this kit has completely changed that! The detailed checklist provided me guidance through choosing the perfect hat for my face shape and occasion. Now I can confidently rock any hat!
I love experimenting with different styles, but always felt lost about where to start. But this kit? It's like having a personal stylist at your fingertips!👍👍👍👍👍
worthwhile
The ultimate checklist for wearing hats in style is such an insightful resource – really helped me choose the right hat for different occasions.
This isn't just another styling resource; it's specifically tailored towards hair accessories giving you specialized knowledge unlike anywhere else! Each guide within this bundle offers unique insights into how best accessorize your hair depending upon various factors such as outfits or occasions.
This 5-in-1 bundle is truly comprehensive! From exploring different types of hair accessories in one guide, learning chic ways to tie head scarves in another, discovering how best to wear hats depending on face shape – it covers all bases meticulously. And let's not forget about the handy checklists included; these make choosing what works best so simple!
nice
I'm someone who likes changing up their look often but didn't know much about using hair accessories before getting this kit - boy was it a revelation! The Ultimate Guide alone introduced me so many new possibilities; then there were separate eBooks dedicated specifically headscarves wraps hats plus bonus material boosting confidence when wearing these items All very impressive indeed.
i'm not usually one for reviews but had to share that this product is top-notch 🙌 learned so much about accessorizing already!
Every single piece in this digital bundle screams practicality and convenience. Whether you're a busy professional who needs quick solutions or someone who loves taking time over their look – there’s something beneficial here for all! Personally speaking, since getting hold of these resources my confidence levels have skyrocketed because now I know exactly what works well when accessorizing my hair.
I'm not one for writing reviews, but I had to share how impressed I am with this hair accessory kit. It's clear that a lot of thought and expertise has gone into creating these guides - they're practical, easy to understand, and cover everything you need to know about accessorizing your hair. The convenience of the digital downloads is also a big plus - no waiting around for delivery or dealing with physical products.
Satisfying
Never before have I come across such a comprehensive and easy-to-understand guide to hair accessories. The kit has everything you need, from the basics of pairing accessories with outfits, to more advanced techniques like tying head scarves in chic ways. It's definitely worth every penny!
As someone who loves experimenting with different styles but always felt lost when it came to accessorizing my hair, this kit was exactly what I needed! Not only did it introduce me to new possibilities through its comprehensive guides and checklists; it also helped boost my confidence by teaching me how best style each accessory type
A game-changer for anyone wanting to up their style game without spending hours on online tutorials or at the salon.
nifty
Absolutely adore the head scarf guide, added such flair to my daily outfits. Definitely recommend if you're looking for an upgrade in style.
Superb
I'm thrilled with this purchase! The Perfect Hair Accessory Kit is an absolute game-changer for anyone who wants to elevate their style but doesn't know where to start. All the guides are expertly curated and packed with practical advice that really works.
Never knew there was so much to learn about hair accessories until I got this kit. From choosing the right accessory for each outfit to tying headscarves stylishly - it's all here!
From head wraps to scarves, this bundle covers it all. It's like having a personal stylist at your fingertips—so convenient and worth every penny.
The Perfect Hair Accessory Kit is quite simply...perfect! It's not just about providing tips—it’s about empowering you with knowledge so you can confidently experiment and make every look your own. Whether you're new to accessorizing or looking take your styling up a notch - this kit will be perfect companion.
Superb