SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This toolkit is a must-have for anyone who struggles with public speaking or feeling confident in front of others. The guides helped me take small steps toward projecting more confidence. I appreciated the focus on both speaking to large groups and one-on-one conversations. The checklist ensured that I didn’t forget anything while preparing. After using this toolkit, I feel so much more comfortable with my communication skills, whether at work or in social situations!
This bundle helped me tackle my stage fright like nothing else! I can now speak confidently in front of large groups. The guide made public speaking feel so much easier, and I felt fully prepared. Definitely worth it for anyone looking to boost their presence in the room!
Made my public speaking sessions so much easier. Highly recommend it!
Boosted my confidence immediately, love it!
I'm a college student, and this has been an absolute lifesaver during presentations. The clear, practical advice made me feel less anxious and more composed. I’m definitely going to keep using it for all my future speaking engagements!
I’m more confident in every aspect of my life now. The pack helped me not only with public speaking but also with day-to-day interactions. The strategies really work, and I’m so glad I took the time to use them.
This toolkit has been a lifesaver for me. I’ve always struggled with public speaking, and it made a huge difference in how I approach presentations and group conversations. The guides are straightforward, with easy-to-follow tips on how to project confidence. The “Crowd Confidence Kickstart” checklist is so helpful, ensuring that I’m prepared every time I speak. The only downside is that I would have liked more advanced strategies for tackling tough crowds. Overall, though, it’s a fantastic resource!
love it
Confidence boost! 😎
After using this pack, I feel so much more at ease when talking to strangers. The simple techniques really work, and now my conversations flow naturally. I also love how practical the checklists are - no complicated jargon, just real-world advice.
Amazing resource for beginners, highly recommended!
If you struggle with nerves in group settings, this will be your new best friend. I’ve used other guides, but none of them broke it down the way this one does. I now know how to make a strong first impression, even when I feel a little unsure.
Incredibly helpful, especially for beginners!
Highly recommend this for anyone who wants to stop feeling nervous and start feeling empowered! The guide helped me prepare for a big presentation, and the checklist made sure I didn’t forget any important points. I walked in feeling confident and ready to go!
Fantastic toolkit for improving self-confidence. Simple, easy-to-follow steps.
Absolutely loved this toolkit! As someone who has always gotten nervous speaking in front of groups, I finally feel prepared to take on public speaking. The guides give excellent advice on how to project confidence, and I especially loved the section on body language. The checklist made it so easy to organize my thoughts and prep for my speech. My only suggestion would be to include more tips for managing nerves before stepping up in front of a crowd. Still, I feel much more confident now!
I can't believe how much this has improved my confidence at work. I used to get anxious when speaking to colleagues, but now I can present ideas with ease. The “Own the Room” guide has been super helpful in making my message clearer and stronger!
As a manager, I need to communicate clearly with my team, and this kit has helped me step up my game. I feel much more confident during meetings and discussions. It’s helped me engage the team more effectively.
This toolkit is truly a game-changer. The practical tips on speaking confidently, especially in group settings, have really improved my ability to connect with others. The “Own the Room” guide is packed with helpful advice, from posture to how to engage the audience. The checklist helped me stay on top of my prep. The only downside is that some of the advice felt too basic, but it’s still perfect for anyone looking to gain more confidence in public speaking.
After struggling with public speaking for years, I decided to try this bundle to see if it could help me overcome my nerves. I can honestly say it’s been one of the best investments I’ve ever made. The guides provided me with clear, actionable tips that helped me tackle my fear of speaking in front of others. The “Own the Room” guide was incredibly helpful, especially with its emphasis on maintaining strong body language and delivering a clear, confident message. I practiced the steps outlined in the guide, and I felt a huge improvement in my confidence. The “Crowd Confidence Kickstart” checklist was a lifesaver, giving me a simple but effective way to prepare for each presentation. It was like having a personal coach by my side, making sure I was ready for every situation. Now, I walk into meetings, presentations, and even casual conversations with a newfound sense of confidence. I highly recommend this toolkit for anyone who gets nervous speaking in front of others. It truly works, and the results speak for themselves!
As someone who has always been shy and nervous in group settings, I never imagined I’d be able to speak confidently in front of a crowd. This toolkit, however, completely changed that for me. The “Own the Room” guide broke down public speaking into manageable steps that I could practice. The best part was the “Crowd Confidence Kickstart” checklist, which made sure I didn’t forget any of the crucial details before going up to speak. I’ve used this bundle for several events now, and every time, I’ve walked into the room feeling prepared and confident. The confidence boost I’ve gotten from this has been life-changing – I now present myself in social and professional settings with ease. Whether it’s an important presentation at work or just having a conversation with colleagues, I no longer feel nervous or unsure. The tips and strategies here are practical, easy to follow, and truly effective. I highly recommend this toolkit to anyone who struggles with self-doubt or public speaking. It’s been a game-changer for my personal and professional life!
Before using this, I always struggled with small talk. Now, I know exactly what to do to keep the conversation going with confidence. The pack is packed with useful information, and I’ve already noticed how much easier it is to interact with others!
Practical advice, great for boosting self-assurance.
Great resource! My confidence has improved.
This helped me communicate more confidently with strangers! Loved it.